Responsibilities:
Infrastructure Administration
- Office365 and Windows Server administration experience is required.
- Oversee the maintenance and security of company systems utilizing best practices.
- Administer printers, routers, switches, wireless access points, firewalls and phones.
- Experience with monitoring tools for all networks and systems for threats or errors.
- Experience with device management platforms for PC’s and MAC’s
- Coordinate and direct help desk team on installation of security patches and system updates
- Install antivirus or malware protection software and educate staff on best practices.
- Identify and integrate new technologies that can enhance performance and security.
- Provide technical support and troubleshooting on help desk tickets.
- Partner with all internal teams on ongoing company-wide initiatives.
- Ability to explain technical concepts to inexperienced users.
- Demonstratable ability to document processes and best practices.
- Support the management of Azure and specialized software packages and branches.
- Participate in project planning, KPIs, and execution.
- Other duties as assigned.
Required Experience:
- Strong knowledge of Microsoft Azure services
- Strong knowledge of Windows and Linux Administration, scripting experience a plus.
- Knowledge of systems and networking software, hardware, and networking protocols
- Knowledge of Cisco Meraki MX, MS, and MR equipment
- Familiarity with Azure AD SSO configuration, migration experience a plus.
- Familiarity with server management and monitoring tools (PRTG, Kaseya)
- Ability to work independently on team/project-based initiatives.
- 3 + years experience with various IT Infrastructure and Security technologies, platforms, and services (server, networking support, etc.)
Education:
- Technical BA/BS degree or equivalent experience
- Azure certifications and experience
- CISSP, CCNA, or CCNP certification a plus
- Microsoft Certified Solutions Expert (MCSE) a plus
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