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Assistant General Manager

KidStrong Mississippi
Posted 2 months ago, valid for 15 days
Location

Madison, Madison County 39110, MS

Salary

$36,000 - $38,500 per year

Contract type

Full Time

Health Insurance
Paid Time Off
Employee Discounts

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Sonic Summary

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  • KidStrong is seeking an Assistant General Manager to help lead their centers, focusing on building strong, confident kids through science-based training programs.
  • The position requires 2-3 years of relevant experience and offers a salary of $50,000 to $60,000 per year, along with various benefits such as health insurance and paid time off.
  • Responsibilities include overseeing center operations, maintaining customer relationships, and supporting sales initiatives to maximize profitability.
  • The ideal candidate should possess strong leadership qualities, a passion for teaching kids, and the ability to foster a positive coaching culture.
  • Candidates must be physically capable of working with children and managing equipment, while also demonstrating effective communication and teamwork skills.
Benefits:
  • 401(k)
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
WHAT IS KIDSTRONG?
KidStrong is a science-based kids training program that builds strong, confident, high-character kids. We do this in weekly, 45 minute developmentally-appropriate classes. Each class includes unique science-based fitness games led by highly trained, kid-focused coaches.

At KidStrong, Assistant General Managers are the heartbeat of our centers, serving as dynamic leaders who inspire and drive success. As the second-in-command, you’ll partner closely with the General Manager to cultivate a culture of growth, development, and excellence—empowering both our passionate coaches and the incredible families who walk through our doors. 
 
If you’re ready to take on a role where your leadership creates a lasting impact on kids, families, and team members, we want you on our team!

RESPONSIBILITIES: 
CENTER OPERATIONS:
  • Understand the center’s key KPIs and financials to make informed and responsible business decisions. 
  • Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service. 
  • Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc. 
  • Daily, Weekly, and Monthly cleaning and maintenance of the center
  • The typical schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center.
  • Communicate any Coach schedule changes using appropriate scheduling and communication platforms. 
  • Schedule and sell KidStrong events such as camps and parties, to maximize center profitability. 
  • Support the social media presence with on-brand, organic posts, stories, reels. Respond timely to social media inquiries. 
SALES
  • Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool.
  • Finalize sales and bookings that are generated through online self-sign-up flow. 
  • Source and attend local events to increase brand awareness, and drive incremental leads and memberships. 
LEADERSHIP
  • Foster a coaching culture - see something, say something. 
  • Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality. 
  • Partner with the General Manager on onboarding, managing, training, and evaluating coaching candidates.
  • Manage and support the ongoing professional development of staff through LearnUpon.
  • Communicate professionally with co-workers in slack and Email, including periodic checks of messages when not in centers.

COACHING
  • Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years-old approximately as required by business demands. 
  • Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it.
  • Demonstrate and manage the implementation of various programming and curriculum elements.
  • Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight.
  • Must be comfortable physically working with kids to ensure proper technique and ensure student safety.
  • Approximately 10-15 coaching hours per week
DNA / Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

  • Exhibit High Standards 
  • Leads by Example 
  • Passion
  • Command Presence 
  • Desire to Teach Kids 
  • Professional 
  • Mentor 
  • Planning/Organizing 
  • Oral/Written Communication 
  • Teamwork 
  • Coachable/Low Ego Mindset 
  • Adaptability



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