Customer Service and Event Coordinator – Full Time – Madison, WI

Wage: $25.00/Hour

Join our team at Securitas Security where you will have the opportunity to serve your community while receiving elite training in safety and security. We are seeking customer service driven individuals for a Coordinator position. We have a dedicated Region and Area Management Support Staff which will foster you through your growth and advancement in the company.

The ideal candidates we are seeking will be reliable, accountable, punctual, and have a strong work ethic while adhering to our core values; Integrity, Vigilance, & Helpfulness. Our elite team always creates a safe and secure environment by deterring, observing, and reporting.

Join Our Team & Apply Today!

What Your Day May Look Like

Responsible for ordering of items and assisting with setup for client events.
Work with client representatives in coordination and scheduling of events.
Supervise and support a team of security officers on site.
Respond to incidents and manage emergency situations effectively.
Maintain detailed reports, incident documentation, and daily activity logs.
Communicate routine patrols and ensure proper site coverage at all times.

What We Offer

Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options.
Virtual Medical Appointments with Telemedicine.
Paid Time Off, Free Uniforms, Paid Training, and Weekly Pay!
- DailyPay Access Program NOW Available!
Discounts on Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel, and so much more!

Position Requirements

Must be at least 18 years of age.
High school diploma or GED required.
3+ years of experience in operations, hospitality, or security preferred.
Proficient in computer and technology use.
Strong verbal / written communication, reporting, and organization skills.
Customer service background preferred.
Must have great multi-tasking and interpersonal skills.
Must be able to interact with a wide range of individuals in a professional manner.
Able to remain alert and detail-oriented throughout the shift.
All candidates must be willing to participate in Securitas’ pre-employment screen process, including drug screen and background investigation.

We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment.

Join our team and help make the world a safer place.

See a different world.

EOE/M/F/Vet/Disabilities

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Learn more about this Employer on their Career Site