Job Title: Maintenance Supervisor I

Company: Red Tail Residential

Location: ReNew Madison, WI

Starting Pay: $28.00 - $31.00 per hour, commensurate with experience and qualifications

Status: Full-Time, Non-Exempt

Supervisor: Property Manager, Regional Manager

Join a Visionary Team at Red Tail Residential, Red Tail Acquisitions, and Highway West Vacations

At Red Tail Residential, Red Tail Acquisitions, and Highway West Vacations, we're redefining real estate, property management, and hospitality. From developing vibrant residential communities to creating unforgettable vacation destinations, our work makes a lasting impact.

Join a team where your ideas are valued, collaboration drives success, and growth in encouraged. Work alongside experienced, passionate professionals, contribute to meaningful projects, and help shape communities and experiences that inspire.

Why You'll Love Working Here

We offer a competitive compensation package based on experience and qualifications, along with fully company-paid employee health insurance, paid vacation and sick time, paid holidays, and life insurance for full-time employees! All employees also enjoy exclusive discounts just for being part of the team!

Innovative, entrepreneurial culture
Opportunities for professional growth and development
Meaningful projects with lasting impact
Supportive, collaborative, team-focused environment
Competitive benefits and employee perks

Discover your potential. Build your future. Grow with us.

About the Role

The Maintenance Supervisor I plays a key role in ensuring the safe, efficient, and reliable operation of facility equipment, systems, and infrastructure. This position oversees daily maintenance activities, coordinates team members, and implements preventive maintenance programs designed to minimize downtime, improve equipment reliability, and extend asset life.

The Maintenance Supervisor I provides hands-on leadership by training and supporting maintenance team members, promoting high-quality workmanship, and ensuring compliance with safety standards and established procedures. This role also manages maintenance schedules, troubleshoots complex mechanical and electrical issues, maintains accurate records, and collaborates with other departments to support operational goals.

Ultimately, the Maintenance Supervisor I, helps maintain a safe, reliable, and productive environment for employees, residents, guests, and the organization.

Minimum Qualifications

High school diploma or equivalent; technical or vocational training in maintenance, electrical, mechanical, HVAC, or a related field required.
Minimum of 3 years of maintenance experience, including at least 1 year in a supervisory or lead capacity.
Strong working knowledge of mechanical, electrical, HVAC, and building systems relevant to commercial or residential facilities.
Ability to read and interpret technical manuals, blueprints, schematics, and equipment documentation.
Knowledge of applicable safety regulations, procedures, and best practices.
Strong troubleshooting, organizational, communication, and problem-solving skills.

Preferred Qualifications

Associate degree or higher in Industrial Maintenance, Engineering Technology, Facilities Management, or a related field.
Relevant technical or industry certifications, such as OSHA, EPA, HVAC, or other maintenance-related credentials.
Experience using a computerized maintenance management system (CMMS) and managing maintenance inventory.
Demonstrated leadership experience managing and developing diverse teams in a fast-paced environment.
Knowledge of energy management, sustainability, and preventative maintenance best practices.

Responsibilities

Supervise and coordinate daily maintenance activities involving mechanical, electrical, HVAC, and facility systems to ensure safe and reliable operation.
Develop, schedule, and implement preventive maintenance programs to reduce equipment failures, minimize downtime, and extend asset life.
Lead, train, coach, and mentor maintenance technicians while promoting a culture of safety, quality, accountability, and continuous improvement.
Diagnose, troubleshoot, and resolve complex maintenance issues in a timely manner to minimize operational disruptions.
Inspect facilities and equipment regularly to identify maintenance needs, potential hazards, and opportunities for improvement.
Coordinate maintenance activities with other departments to support operational priorities and minimize disruptions.
Maintain accurate maintenance records, work orders, inventory information, and other required documentation.
Prepare maintenance reports and communicate equipment conditions, completed work, upcoming needs, and potential issues to management.
Ensure maintenance activities are performed in accordance with company policies, safety requirements, and applicable regulations.
Monitor the use of tools, equipment, parts, and supplies to support efficient maintenance operations and responsible resource management.
May be required to participate in an on-call rotation to support facility operations outside of normal business hours including evenings, weekends, holidays, or other non-standard hours based on operational needs.

Skills & Competencies

The Maintenance Supervisor I applies strong technical knowledge to diagnose equipment issues, perform effective troubleshooting, and maintain reliable operations. Leadership and communication skills are essential for directing, developing, and motivating the maintenance team while coordinating effectively with other departments.

Strong organizational skills are required to prioritize work orders, manage preventive maintenance schedules, allocate resources, and maintain accurate records. The ability to analyze problems, identify root causes, and implement effective corrective actions is critical to minimizing downtime and improving equipment reliability. Experience with CMMS and other maintenance management tools is also valuable for managing workflows, tracking assets, and supporting reporting requirements.

Physical Requirements

Ability to regularly walk assigned properties and inspect buildings, equipment, and facility systems.
Ability to climb stairs and navigate occupied and unoccupied buildings as needed.
Ability to occasionally lift and carry items weighing up to 25 pounds.
Ability to perform other physical activities associated with routine facility inspections and maintenance operations.

Special Requirements

Driver License Background Check

Candidates must successfully pass a driver license background check as part of the hiring process if the position requires operation of a company vehicle. This process helps ensure that authorized drivers meet applicable safety and insurance requirements.

Employees authorized to operate company vehicles must maintain a valid driver's license and satisfactory motor vehicle record (MVR) throughout employment. Motor vehicle records may be monitored on an ongoing basis to ensure continued compliance with company safety and insurance standards. Failure to meet these requirements may result in the withdrawal of an employment offer or loss of driving privileges.

Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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