Product Development & Strategy Intern, R&D Software-Centric Products

**Please include a cover letter. This role is a combination between lab work and the business side of product development, so it would be helpful to hear why you are interested in (or open to) exploring both. 

JOB OBJECTIVE: The Product Development & Strategy Intern, R&D Software-Centric Products will support the Software-Centric Products team by performing hands-on laboratory work in support of instrument and software product development, participating in user acceptance testing, and learning to apply technical knowledge to gather and analyze scientists’ needs. The intern will also gain exposure to the strategic and marketing aspects of product strategy, including assisting with translating customer insights into software product requirements and contributing to commercialization activities. The intern will work directly with the Sr. Product Strategist, Software-Centric Products.
 
CORE DUTIES:
 
1. Perform laboratory experiments to support instrument and software product development, including execution of plate-based luminescence assays and other relevant workflows.

2. Assist with user acceptance testing (UAT) of new analysis software, documenting results, and communicating findings to the development team.

3. Learn to apply scientific and technical knowledge to gather and synthesize information about scientists’ needs through internal feedback and customer feedback via surveys and structured interviews.

4. Learn to translate customer and scientist insights into draft product requirements or feature recommendations in collaboration with the Sr. Product Strategist and cross-functional team members.

5. Explore and learn to apply AI tools and technologies to support product development, customer insight analysis, and workflow efficiency, with guidance from the team.

6. Contribute to customer journey maps and workflow documentation to identify solutions addressing customer pain points and unmet needs.

7. Support the creation of customer-facing and internal product materials such as technical documentation, quick protocols, or app resources content.

8. Assist with data analysis and reporting related to product performance, testing outcomes, or customer feedback.

9. Participate in team meetings with R&D, user experience (UX), and marketing stakeholders to gain exposure to cross-functional product strategy processes.

10. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others.

11. Embracing and being open to incorporating Promega’s 6 Emotional & Social Intelligence (ESI) core principles in daily work.

12. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
 
KEY QUALIFICATIONS:
 
1. Currently pursuing a degree in a life sciences discipline (e.g., Biochemistry, Molecular Biology, Cell Biology, or related field).

2. Basic familiarity with laboratory techniques and the ability to work safely at a lab bench.

3. Strong verbal and written communication skills, with the ability to convey technical information clearly.

4. Demonstrated curiosity about both the technical/lab-based and business/strategic aspects of product development.

5. Ability to work independently and collaboratively in a team environment with moderate supervision.

6. Organized and detail-oriented, with the ability to manage multiple tasks and follow through on assignments.

 
PREFERRED QUALIFICATIONS:
 
1. Experience with plate-based assays, luminescence-based assays, or analytical instrumentation (e.g., plate readers).

2. Interest in or coursework related to product management, marketing, UX research, or scientific software applications.

3. Experience with data analysis tools or software (e.g., Excel, GraphPad Prism, or similar).

4. Familiarity with Promega reagents, assays, or instrumentation.
 
PHYSICAL DEMANDS:
 
1. Ability to work at a lab bench and with laboratory equipment for extended periods.

2. Ability to wear personal protective equipment while in the lab (gloves, lab coat, safety glasses, etc.).

3. Ability to use a computer, Microsoft Office applications, and general office equipment.

4. Ability to remain stationary for several hours at a time.

 
At Promega, we value diversity and strive to create an inclusive workplace. We are proud to be an Equal Opportunity Employer, making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.