*Position is not eligible for remote work.
Job Code
MORTORG | Job Family
 | Supervisory
No |
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Job Summary | The Mortgage Loan Officer is the first person most customers seeking a mortgage have contact with in the process. This position's primary responsibility is to develop new business, complete application and documentation process, structure each loan, and maintain and service existing portfolios. |
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Essential Functions, Duties and Responsibilities include, but are not limited to: | - Originates mortgage loans in surrounding area
| - Develops referral relationships with realtors, developers, builders, and potential customers to promote the bank's loans and develop business
| - Assesses needs and advises customers and potential clients on financial solutions
| - Interviews applicants, collects data on earnings/income or other financials, and assesses loan risks
| - Develops and structures each loan to best fit customer needs; conducts preliminary underwriting review and submits loan applications to processing and underwriting for final approval
| - Follows loan status, maintains communications with customers and realtors, and ensures that documents required for processing, underwriting, and closing are secured in a timely manner
| - Monitors existing real estate loan portfolio to ensure proper risk ratings and early identification of potential issues
| - Assists delinquent customers to become current and stay current with alternatives to foreclosure
| - Maintains on-going customer contact, quality customer service, and superior product knowledge
| - Stays abreast of Freddie Mac policies and procedures to ensure proper application and document collection requirements
| - Maintains compliance and regulation in all loan documentation and processing
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Education, Experience and Qualifications | Education | Required/Preferred | Education Level | Description | Required | High School or GED |
| Preferred | Bachelors Degree | Degree in finance, business, or related field preferred |
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| Years of Experience | Minimum | Comments | 2 | A minimum of two (2) years of experience in mortgage loans, loan documentation, and compliance regulations preferred |
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| License / Certification | Required/Preferred | License / Certification | Description | Required | Nationwide Multistate Licensing System & Registry (NMLS) |
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| Additional Qualifications | - Experience with Freddie Mac products preferred, but not required
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Core Competencies | | - Oral and written communication skills
| | | | - Analytical thinking skills
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Working Conditions | Working Conditions | Indoors, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises. Occasional travel may include outdoor, uncontrolled environmental conditions, including rain, sleet, ice, snow, extreme heat or cold temperatures. |
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| Travel Requirements | Requirement | Frequency | Travel to meet with clients and/or close loans | Occasionally |
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| Mandatory Vacation | Mandatory vacation not required |
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Physical Requirements | Requirement | Frequency | Sitting (remaining in a seated position) | Frequently | Standing (remaining on one’s feet in an upright position without moving about) | Frequently | Walking (moving about on one’s feet) | Frequently | Lifting (raising or lowering an object from one level to another) | Never or Rarely | Carrying (transporting an object, usually by holding it in the hands or arms or on the shoulder) | Occasionally | Pushing/Pulling (exerting force upon an object so that the object moves away or toward the force) | Never or Rarely | Reaching (extending hand(s) and arm(s) in any direction, such as overhead, below waist, forward or lateral) | Never or Rarely | Keyboarding (entering text or data using computer keyboard or 10-key numeric keyboard) | Frequently | Pinching/Gripping (seizing, holding, grasping, turning or otherwise working with the hand(s) or fingers) | Never or Rarely | Stooping (bending downward and forward by bending spine at the waist) | Never or Rarely | Squatting/Crouching (bending body downward and forward by bending legs and spine) | Never or Rarely | Kneeling (bending legs at knees to come to rest on knee(s)) | Never or Rarely | Crawling (moving about on hand and knees or hands and feet) | Never or Rarely | Climbing (ascending or descending ladders, stairs, ramps) | Never or Rarely | Speaking (expressing or exchanging ideas by means of the spoken word to impart oral information to customers and to convey detailed spoken instructions accurately, loudly, or quickly) | Constantly | Hearing (the ability to hear, understand, and distinguish speech, either in person or telephonically) | Constantly | Near Visual Acuity (clarity of vision at approximately 20 inches or less) | Frequently | Far Visual Acuity (clarity of vision at approximately 20 feet or more) | Occasionally |
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| Additional Physical Requirements | May require lifting up to 10 pounds |
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