Front Desk Registration Specialist

Front Desk Registration Specialist
Multiple Shifts Open – East Houston Medical Center, Houston, TX

About Us
At East Houston Medical Center, we take pride in providing exceptional, patient-centered care with a commitment to clinical excellence and compassionate service. We are seeking a dedicated Front Desk Registration Specialist to join our team and play a key role in creating a seamless, welcoming experience for our patients and visitors.

Position Summary
The Front Desk Registration Specialist serves as the first point of contact for patients entering our facility. This position is responsible for patient registration, insurance verification, and ensuring accurate and efficient data entry. The ideal candidate demonstrates professionalism, strong attention to detail, and the ability to communicate effectively across diverse populations.

Key Responsibilities

• Greet and assist patients and visitors in a courteous, professional manner.
  
• Perform complete and accurate patient registration and insurance verification.
  
• Obtain necessary demographic, insurance, and authorization information in compliance with hospital policies.
  
• Collaborate with clinical and billing teams to ensure accurate patient records and timely reimbursement.
  
• Maintain confidentiality and accuracy in all documentation and interactions.
  

Requirements

Qualifications

• Minimum of 1–2 years of experience in patient registration, insurance verification, or medical front office roles.
  
• Previous experience as a Medical Assistant (MA), Paramedic, or EMT strongly preferred.
  
• Proven ability to maintain composure and accuracy in a fast-paced healthcare environment.
  
• Exceptional attention to detail with strong organizational and communication skills.
  
• Bilingual in English and Spanish highly preferred.
  
• Proficient in electronic health records (EHR) and medical office software systems.
  

Benefits

Why Join East Houston Medical Center

• Collaborative, patient-focused environment emphasizing compassion and professionalism.
  
• Opportunities for professional growth within a respected healthcare network.
  
• Competitive compensation and comprehensive benefits package.
  

Enjoy a competitive total rewards package, including generous Paid Time Off (PTO), comprehensive medical and dental insurance options, and employer-paid free on-site parking for employees.

East Houston Medical Center is a premier, state-of-the-art boutique hospital in Houston’s Eastside, delivering personalized, high-precision care through 24/7 emergency services, advanced surgical suites, and compassionate inpatient support—all backed by top-tier physicians and a patient-first philosophy.