Pharmacy Technician - Data Entry

Job Description

The ultimate goal of the Pharmacy Technician in data entry is to enhance the guest experience by facilitating refill and prescription requests for guests. The Pharmacy Technician will take responsibility for the following including, but not limited to: answering incoming and prescription calls, processing orders, providing an exceptional experience for guests. The Pharmacy Technician will demonstrate excellent attention to detail and will cross train to back-up other pharmacy positions.

Essential Duties & Responsibilities

• Set goals for accomplishing responsibilities within appropriate timeframes
• Engage in weekly staff meetings
• Complete assigned reading & submit book reports by the last day of the month
• Continually seek ways to improve processes
• Answer incoming and transferred prescription calls
• Obtain refill/prescription requests from guests
• Process prescription orders in PK Compounder
• Request doctor authorization for prescriptions as needed
• Check Hotze Pharmacy e-mail
• Assist in the routine operation of the Script Pro robotic dispensing system
• Utilize Mail Order Manager for guest checkout and tracking purposes

Knowledge & Skill Requirements

• Proficiency in Microsoft Excel, Outlook, and Word
• Confidentiality of all guest information
• Excellent written and verbal skills
• Able to multi-task in a fast paced environment
• Well organized with great attention to detail
• Maintains a positive attitude with guests and team members
• Strong organizational, problem-solving and analytical skills
• High school diploma
• Certified Pharmacy Technician – registered in the state of Texas

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Needs ability to use a keyboard to enter and retrieve data
• Must have good eyesight to view computer monitor and phone
• Must be able to walk up and down staircase throughout the day
• Must be able to lift 20 pounds
• Requires the ability to sit in a desk chair throughout the day