Shift Leader

PURPOSE 

The Shift Leader reports directly to the General Manager. The SL assists the GM in the achievement of the restaurant’s people, operational and financial goals.  

KEY ACCOUNTABILITIES

Essential Functions 

People  

• Assists GM in achieving restaurant’s staffing and development goals 
• Assists GM in monitoring/ improving employee morale 
• Personally coaches staff 
• Supports training of employees
• Ensures safety is everyone’s top priority 
• Ensures compliance with all applicable laws    
• Ensures compliance with all company policies

Financials 

• Assists GM in achieving sales and profits to plan 
• Displays urgency in correcting daily financial control deficiencies 

Operations 

• Delivers/ improves delivery of operational standards. 
• Ensure execution of excellent customer service
• Execute shift deployment as the MIC
• Assist GM to ensure all food safety and brand standards are executed
• Open or close restaurant as required 

Safety

• Ensure that safety is a priority for all employees. Act in a safe manner and do not put self or others at risk. Safety is everyone’s responsibility. 

Other Functions 

• Performs other duties as assigned. 

DECISION-MAKING

• Shift operations
• Restaurant operations

PARAMETERS FOR SUCCESS

• Complete all essential functions
• Compliance with all Brand and Company Standards and targets
• Guests, in-store operators, operations management, office staff, maintenance, and vendors

COMPETENCIES + PROFESSIONAL JOB PROFILE

• Working Conditions 
• Minimal hazards.  
• General restaurant and office working conditions.  

Qualifications:

• High School Diploma
• Physical and/or Medical Requirements 
• Must obtain a Tuberculosis Clearance Certificate. 

$18.00 per hour - 

Most Pizza Hut restaurants are operated by independent franchises and they control their own employment policies and practices. Benefits available at franchised restaurants may vary. Confidential and Proprietary Information of Pizza Hut, LLC. Franchise Optional. Check state and local requirements. Franchisees and licensees are responsible for their own restaurant operations, employment policies and practices.