Career Support Specialist

Position: Career Support Specialist- Per Diem

Reports To: Site Manager/Assistant Site Manager

Hours: Per Diem; evenings and weekends as needed (flexible, based on participant and employer needs) Up to 20 Hours per week

Overview

Triangle has an immediate opening for a Per Diem Job Coach / Career Support Specialist in Day Services. This role supports adults with disabilities in achieving meaningful employment through individualized job coaching, onboarding support, interview preparation, and ongoing workplace assistance. The ideal candidate is flexible, community-focused, and committed to promoting independence, self-advocacy, and successful employment outcomes.

Triangle's Expectation of Employee

• Adheres to Triangle policy and procedures
• Fosters a positive, solution-oriented culture consistent with Triangle's mission
• Promotes employment, self-advocacy, and independence across programs and participants
• Acts as a role model within and outside of Triangle
• Maintains a positive and respectful attitude towards participants, staff, and community partners
• Communicates regularly with supervisor
• Demonstrates flexible and efficient time management and ability to prioritize workload
• Consistently reports to work on time prepared to perform duties of position, with a willingness to flex hours as needed

Primary Responsibilities

• Provides individualized job coaching to participants at employment sites and in the community
• Supports participants with job onboarding, including orientation, training, and understanding workplace expectations
• Assists participants with interview preparation, resume review, mock interviews, and job application support
• Offers on-the-job supports to reinforce skills, productivity, workplace behavior, and independence
• Supports participants during job transitions, schedule changes, or role adjustments
• Assists with the development of natural supports in the workplace to promote long-term success
• Communicates professionally with employers to support successful placements and address job-related concerns
• Provides transportation to and from employment-related activities, interviews, and job sites as needed
• Supports participants in building soft skills related to employment, including communication, self-advocacy, and workplace etiquette
• Collaborates with site leadership and team members to ensure employment supports align with individual goals
• Submits required documentation, billing, and progress notes in a timely manner using Penelope software

Qualifications

• High School Diploma required; additional Education preferred
• One to Three years of Human Services experience preferred
• Some Marketing and/or Sales experience preferred
• First Aid/CPR and Safety Care or willingness to become certified.
• Massachusetts Driver's License and clean driving record required
• Personal vehicle required (Travel Reimbursement)
• Must clear state and federal background check

Language Skills

• Ability to verbally communicate
• Ability to read, analyze, interpret, and write documents.
• Ability to respond and navigate common inquiries or complaints from regulatory agencies, or family members.

Americans with Disability Specifications

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment should be adapted to meet the sensory needs of a neurodiverse population.