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An iGaming Operator is adding an other brand to their portfolio and will be targeting the Finnish-speaking market. They are looking for an experienced Finnish-speaking Customer Service Agent to be one of the first members of their Customer Support.
The role is offered on a full-time, fully remote basis.
The basic starting salary offered is €26-28K. Read on for full details. .
Role & Responsibilities
Provide customer support via chat, phone and email in Finnish and English
Support players with technical (perceived or actual) problems
Ensure player satisfaction through applying professionalism and empathy
Educate players on game rules and features
Help translating shorter texts for FAOs and promotions
Assist players with finding their way around the website and current promotions
Skills & Experience
Excellent written & spoken communication skills in Finnish (native/C2 level)
Fluency in English, written and spoken
A couple of years' experience from working with CS for iGaming
Internet & IT savvy
Quick learner
Responsible and reliable
Able to work responsibly with minimal supervision
About this role
Starting Salary €26-28K
Fully remote role
Can invoice the company
OREmployment can be offered in Malta or Cyprus
Laptop will be provided by the company
Please, apply with your detailed CV in English
*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.
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