Claims Analyst

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Responsibilities

FM Boiler Re, a division of FM, is seeking a full-time Claims Analyst position in our Malvern, PA headquarters. For nearly 140 years, FM Boiler Re has been a leading provider of equipment breakdown reinsurance and today has more than 250 treaty partnerships across North America.

This position will be responsible for evaluating claims for mechanical, electrical, or pressure system breakdown events. This position requires investigating the equipment loss claimed, establishing contact with all pertinent parties involved, conducting research of equipment claimed, and providing recommendations with our Partner Company and insured (if applicable) for either settlement or declination of the submitted claim.

This position is primarily responsible for adjusting homeowner claims with an occasional commercial or farm loss. Occasionally, this position will require the assistance in data entry/clerical duties such as establishing new losses in the FM Boiler Re claims database.

Education: College degree or equivalent job experience

Experience: Experience in the Equipment Breakdown Insurance Industry or prior experience in claims adjustment in similar or nonrelated insurance arena.

Skills/Knowledge: Must have or must obtain state adjuster licenses. Strong relationship management and customer service skills. Ability to work independently and in a team environment. Excellent interpersonal, listening, organizational, written and oral communication skills. Must be analytical and detail oriented. Must have integrity and exhibit a team-oriented attitude while establishing trust and credibility. Able to process information quickly and apply it to current business situations. Able to operate in a paperless environment.

The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, generous health, and well-being programs, a 401(k) and

pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.