Enterprise Vendor Manager

JOB SUMMARY

ESSENTIAL JOB FUNCTIONS

• Vendor Strategy & Governance: Develop and execute a comprehensive vendor management strategy aligned with organizational priorities; establish and maintain an enterprise vendor governance framework in partnership with Legal, Risk, and Compliance; lead vendor governance forums and review committees. (20%)
• Vendor Lifecycle & Relationship Management: Oversee the end‑to‑end vendor lifecycle, including sourcing, due diligence, onboarding, contract management, renewal, and offboarding; serve as escalation point for vendor performance issues, disputes, and strategic relationship management. (20%)
• Performance & Risk Management: Define and implement vendor KPIs, service‑level monitoring, and performance management processes; partner with Risk, Legal, Finance, and IT/Security to assess and mitigate third‑party risks; ensure compliance with internal controls, regulatory requirements, and governance standards. (20%)
• Financial Oversight & Reporting: Support vendor budgeting, forecasting, and cost optimization strategies; track vendor spend, savings, contract adherence, and service outcomes; standardize vendor reporting, workflows, and documentation to improve transparency and decision‑making. (15%)
• Process Improvement & Program Maturity: Drive continuous improvement across procurement, contracting, and vendor evaluation practices; implement scalable processes, tools, and frameworks to improve efficiency, consistency, and compliance. (10%)
• Leadership & Cross‑Functional Collaboration: Partner with business leaders, vendor owners, and cross‑functional stakeholders to align on vendor expectations, performance outcomes, and communication practices; provide dashboards, reporting, and strategic insights to executive leadership. (15%)

QUALIFICATIONS

• Bachelor’s degree required.
• Advanced degree in Organizational Design, Change Management, Business, or a related field preferred.

• None required.

• Knowledge of enterprise vendor management, procurement, sourcing, and third‑party risk frameworks.
• Strong understanding of contract structures, service‑level agreements, performance metrics, and governance practices.
• Skilled in negotiating complex commercial contracts and managing vendor relationships in regulated or sensitive environments.
• Skilled in financial analysis, cost optimization, and vendor performance measurement.
• Strong analytical, risk assessment, and problem‑solving capabilities.
• Excellent communication and relationship‑management skills with the ability to influence across all levels of the organization.
• Ability to lead and coordinate cross‑functional initiatives and governance processes.
• Familiarity with vendor management platforms and tools preferred.
• Occasional travel for vendor meetings, audits, or industry events.

• Seven to ten years of experience in vendor management, procurement, sourcing, or contract management; leveling may vary based on experience.
• Demonstrated experience leading vendor governance or vendor management programs.
• Experience supporting vendor tiering, risk scoring, and performance benchmarking preferred.