Strategic Business Enablement Project Manager, Corporate Communications

Corporate Communications is seeking a Business Project Manager, Specialist to strengthen the department's planning, prioritization, and measurement capabilities, supporting seamless execution across the function. Working closely with leaders across media relations, reputation management, media and creative services, Vanguard's web teams, and others, you'll play a key role in driving business planning, improve visibility into department performance, and strengthen coordination around the function's highest priorities. You'll evaluate how work moves across teams, identify opportunities to improve effectiveness, and lead initiatives that span multiple stakeholders.

In this highly visible role, you'll work directly with the Chief Communications Officer and his leadership team to help translate strategy into execution by evaluating workflows, improving business processes, supporting cross-functional initiatives, and developing executive-level insights, reporting, and recommendations that help the leadership team make informed decisions. You'll play a key role in shaping the team's operating model, enabling greater alignment across teams, and helping Corporate Communications better understand, communicate, and demonstrate its contribution to Vanguard's business priorities.

Why This Role?

This role offers a unique opportunity to gain broad exposure across Corporate Communications while helping shape how the organization plans, operates, and executes its priorities. You will work closely with leaders and stakeholders across the enterprise, contribute to high-impact initiatives, and help build the processes, tools, and governance that enable teams to work more effectively and scale for the future.

Key Responsibilities

• Supporting process improvement and operational effectiveness: Document current-state workflows, identify opportunities for improvement, and support efforts to simplify, standardize, and enhance how work is executed across functions.

• Maintaining process documentation and governance: Develop and maintain process maps, operational documentation, and related resources that serve as a reliable source of truth for teams and stakeholders.

• Supporting business planning and progress tracking: Assist in maintaining planning frameworks, initiative trackers, dashboards, and reporting tools that provide leaders with visibility into priorities, milestones, and progress against objectives.

• Coordinating cross-functional initiatives: Partner with stakeholders across Corporate Communications and enterprise functions to align activities, gather inputs, and ensure initiatives remain coordinated and on track.

• Managing project execution and delivery: Develop and maintain project plans, track milestones and action items, monitor progress, and help drive accountability for deliverables and commitments.

• Identifying risks, dependencies, and challenges: Proactively monitor initiatives for risks, dependencies, resource constraints, and potential roadblocks, escalating issues and recommendations as appropriate.

• Supporting governance and decision-making processes: Coordinate meetings, maintain documentation, track action items, and ensure decisions, assumptions, and next steps are clearly documented and communicated.

• Producing executive-ready materials: Translate complex information into concise presentations, status updates, decision papers, and recommendations that support leadership discussions and informed decision-making.

• Building stakeholder relationships: Develop productive partnerships across teams and functions, facilitating communication and alignment among stakeholders with varying priorities and perspectives.

What It Takes

• Experience supporting projects, programs, business operations, process improvement efforts, or cross-functional initiatives.

• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.

• Ability to analyze information, identify patterns or opportunities, and make practical recommendations.

• Exceptional attention to detail and commitment to producing high-quality work.

• Strong written and verbal communication skills, including development of executive-ready presentations and materials.

• Ability to build relationships and work effectively with stakeholders across different teams and levels of the organization.

• Proactive mindset with strong problem-solving, follow-through, and execution capabilities.

• Comfort working in a fast-paced and evolving environment.

Qualifications

• Minimum of three years related work experience.

• Experience managing projects or workstreams preferred.

• Undergraduate degree or equivalent combination of training and experience.

• Experience in Communications, Marketing, Operations, Strategy, Project Management, Financial Services, or related fields preferred.

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.