Operations Processor, Associate

Core Responsibilities

• Processes transactions and reviews documentation to ensure requests have been completed accurately and in a timely manner.

• Identifies processing and workflow issues to provide input on procedure updates and changes for overall improvement and effectiveness of processing.

• Provides necessary reporting, quality assurance responses, audit responses, and relevant paperwork as requested.

• Builds knowledge to support training and education of other teams on various processes. Acts as a resource to crew, and assists with elevated issues.

• Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum one year of related experience required. Experience in operations processing preferred.

• High school degree or GED required. Undergraduate degree or equivalent combination of training and experience strongly preferred.

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.