Front Office Supervisor, The Westin Monache

LIVE THE DREAM. Work here. Play here.

The mountains are calling.

NOTE: This position is located in Mammoth Lakes, California.

Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn’t it? 

More about the benefits and perks of your adventure here:

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts

• Discounts on ski/snowboarding lessons

• Friends and Family vouchers

• Retail & Food discount

• Equipment Rental discount

• 401k with company match

• Healthcare

• Dental

• Vision

• PTO for benefit eligible employees

• Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide

*Offers of employment may be contingent upon successful completion of a background investigation.

A little about this position:

• The Front Desk Supervisor assists the management team in overseeing all Front Desk, Bell and Concierge operations.
• This individual provides exceptional guest service, guidance and leadership to ensure consistent service is provided.
• Represents management in solving guest problems and implements company policy when management team is not available.

Requirements:

• High School or equivalent education required
• 1-2 years of previous Front Desk Agent experience, Front Desk Supervisor experience or similar
• 1-year experience in leadership role in hospitality or equivalent
• Strong interpersonal and problem-solving skills
• Ability to multitask in a high-volume setting
• Strong computer skills
• Lightspeed and GXP experience beneficial
• Marriott/Starwood experience beneficial
• Knowledge of hospitality industry
• Ability to effectively present information in a one-on-one setting or in a group
• Basic cash handling skills required

Hourly pay rate: $22.77 to $24.58