Administrative Front Desk Supervisor

About the Role:

Stress Care of New Jersey is an integrated behavioral health center, providing all levels of Outpatient, Intensive Outpatient, Case Management, and Medication Management services. The Front Desk Supervisor plays a crucial role in ensuring the smooth operation of our health care services facility. This position is responsible for overseeing daily administrative functions, managing office staff, and ensuring compliance with health care regulations. The Front Desk Supervisor will coordinate communication between departments, facilitate patient scheduling, and maintain accurate records to support efficient service delivery. By implementing effective office procedures and fostering a positive work environment, the Front Desk Supervisor will enhance team productivity and patient satisfaction. Ultimately, this role is vital in creating a well-organized and efficient office that supports our mission of providing high-quality health care services.

Required Qualifications:

• Proven experience in office management or a similar administrative role.
• Strong knowledge of applicable computer software and office management tools.
• Excellent time management skills and the ability to prioritize tasks effectively.
• Healthcare experience required
• Experience supervising a multidisciplinary team required
• Familiarity with healthcare regulations and compliance standards required
• Certification in office management or administrative support, a plus

Main Responsibilities:

• Supervise and coordinate the activities of office staff to ensure efficient workflow.
• Manage scheduling and appointment systems to optimize patient care and office operations.
• Maintain accurate records and documentation in compliance with health care regulations.
• Implement and improve office procedures to enhance operational efficiency.
• Serve as the primary point of contact for internal and external communications.

More Information:

• 3 days 9:00am-5:00pm and 2 days 1:00pm-9:00pm
• Rotating Saturday (scheduled every 4-6 weeks)
• Benefits eligible after 30 days

Skills:

Time management is essential for the Front Desk Supervisor to prioritize daily tasks and ensure that all operations run smoothly. Supervising others requires strong leadership skills to motivate and guide the office staff, fostering a collaborative environment. Proficiency in applicable computer software is necessary for managing schedules, maintaining records, and facilitating communication. The ability to adapt and implement new office procedures will enhance overall efficiency and service delivery. Additionally, strong interpersonal skills will aid in building relationships with staff and patients, contributing to a positive workplace culture.