Benefits:

Bonus based on performance
Competitive salary
Free uniforms
Paid time off
Training & development
Wellness resources

Job Title: Dispatcher – Scheduling & Customer Support
Company: Bright Brothers of East Tampa
Job Type: Full-Time
Location: { job.location.name } with hybrid available after 30 days
Pay: Competitive, based on experience
Schedule: Monday–Friday, 8:30 AM–5:00 PM

About Bright Brothers

At Bright Brothers, we’re passionate about making homes cleaner, brighter, and more beautiful. We’re a full-service soft washing and holiday lighting company committed to delivering outstanding results and exceptional customer service. Our advanced softwash technology offers a safe, effective alternative to pressure washing. As we grow, we’re looking for team members who value professionalism, customer care, and a positive work environment.

Position Summary

We are seeking a Dispatcher to coordinate and manage daily scheduling operations. This role is crucial to ensuring that our field teams run smoothly and efficiently, while also maintaining strong communication with our customers. If you’re organized, detail-oriented, and thrive in a fast-paced environment, this could be the perfect role for you.

Key Responsibilities

Schedule sales appointments and production jobs accurately based on scope and availability
Maintain clear, professional communication with customers for follow-ups, rescheduling (including weather delays), and issue resolution
Monitor and coordinate maintenance and service for company vehicles
Coordinate the distribution of service flyers and watering notices for commercial properties
Maintain and update customer information using our CRM system
Run reports and assist with administrative tasks as needed

Qualifications

High school diploma or GED (preferred)
Previous experience in scheduling, dispatching, or office administration (preferred)
Strong organizational skills and the ability to manage multiple schedules simultaneously
Excellent communication and customer service skills
Detail-oriented with a positive, team-first attitude
Proficiency with computers and CRM software is a plus

What We Offer

Competitive pay with opportunity for bonus
Continued on-the-job training and development
A supportive, team-oriented work culture
Opportunities for career advancement
A rewarding role with impact on day-to-day company success

Apply Today!

Join a growing company that values your skills and is committed to your success. If you’re ready to bring structure, communication, and professionalism to a dynamic field team—we want to hear from you!

Our company is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.

Flexible work from home options available.

Learn more about this Employer on their Career Site