Front Desk Receptionist

At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Neurosurgeons, Interventional Pain Management Specialists, Orthopedists, Psychiatrists, Physical Therapists, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients. We are excited to add Vascular to our growing list of specialties. 

Redefine Healthcare is looking for a dedicated, full-time and part-time Front Desk Receptionist to join our expanding team of healthcare professionals in our Sewell Office. This position will be responsible for providing a positive first impression to patients and visitors while managing administrative tasks. We are looking for candidates that are motivated, compassionate and are looking to advance their career in a community that is always growing.

Job Title: Front Desk Receptionist

Salary/Pay Rate: $18/ hour

Hours: 25-40 hours per week

Job Type: Full-time & Part-Time

Benefits: Paid time off, sick time, health insurance (medical, dental, vision, accident, and critical illness), life insurance, 401(k) with Company match, yearly bonus

Job Title Duties (not limited to):

• Receive and assist patients as needed
• Check patients into EHR system
• Enter patient demographics and insurance information into EHR system
• Verify insurance eligibility
• Collect appropriate co-pays
• Answer incoming calls, assisting callers with the reason for the call, transferring calls, and taking messages as necessary
• Schedule patient appointments
• Receive and distribute incoming faxes
• Scan records to patient charts in EHR system
• Maintain a high level of customer service at all times
• Ensure confidentiality of sensitive information following office HIPAA protocol

Experience Required:

• 2+ years of continuous recent experience performing the described job responsibilities
• Working knowledge of medical office procedures
• Proficiency with MS Office, databases and EHR systems
• Outstanding communication and customer service skills