Assistant Store Manager

Join Our Team! Assistant Store Manager – Spikes and Houles Feed Store, Maple Plain, MN

Spikes and Houles Feed Store in Maple Plain is looking for an enthusiastic and experienced Assistant Store Manager to help lead our team! We are especially seeking candidates with hands-on experience or strong knowledge of animal care and/or lawn and garden products. If you’re passionate about supporting customers with expert advice in these areas and creating an exceptional customer experience, we’d love to meet you.

As our Assistant Store Manager, you’ll play a key role in driving store performance, mentoring team members, and ensuring our customers receive top-notch service and knowledgeable guidance. From helping customers choose the right nutrition for their animals to recommending effective lawn and garden solutions, your expertise and leadership will make a difference every day.

Essential Functions

• Assist in supporting in-store operations including, but not limited to:
   o Create and ensure execution of daily checklists
   o Recruitment, selection, onboarding, training, and supervising staff
   o Maintain statistical and financial records; accurate cash handling
   o Signage/Marketing Materials up-to-date and presentable
   o Pricing and stock control including planning and executing promotional opportunities and seasonal needs
   o Store organization, cleanliness, and overall appearance
   o Ensure health and safety compliance

• Ensure high levels of customer satisfaction by fostering a culture of excellent service and sharing product knowledge in animal care and lawn/garden solutions
• Ensure proper inbound and outbound freight processes for warehouse transfers, store-to-store transfers, and vendor purchase orders
• Respond adeptly to customer requests, comments, and concerns
• Meet sales goals by training, motivating, mentoring, and providing feedback to store staff
• Collaborate with buyers for product assessment, inventory management, and special orders
• Ensure adequate staffing; anticipate peak seasonal needs and create effective schedules
• Ensure OSHA standards of safety are met in collaboration with safety manager and HR
• Follow all company policies and procedures, including Loss Prevention guidelines
• Support and promote greenhouse, feed, and turf sales by maintaining strong working knowledge of related products and care practices
• Provide overrides, perform safe and till counts, and reconcile cash settlements
• Other tasks and special projects as assigned

Education and/or Work Experience Requirements:

Proven successful experience in a retail management role
Strong leadership skills and business orientation
Customer management skills
Strong organizational skills
Preferred: Experience, background, or demonstrated knowledge in animal care, feed products, lawn care, turf management, or gardening

Some of our benefits may include:

Competitive Wages
Day, Evening, and Weekend Schedules
Tuition Assistance for eligible employees
Scholarship Opportunities
️ Employee Discounts
Health and Welfare Insurances
401K Savings with company match
Employee Referral Bonus
Internship Program

Be a part of a company that values quality, community, and service. If you have a passion for animals, lawn care, or both, we encourage you to apply! Help us continue delivering the best in feed, lawn, and garden care.

E-Verify:
Gertens participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

Gertens Family of Businesses is an Equal Employment Opportunity Employer