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Operations and Client Relationship Coordinator

OHNWARD BANCSHARES
Posted 2 days ago, valid for 17 days
Location

Maquoketa, IA, US

Salary

Competitive

Contract type

Full Time

Health Insurance
Retirement Plan
Paid Time Off

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Sonic Summary

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  • Ohnward Bancshares, Inc. is seeking a Coordinator for their Wealth & Retirement team in Maquoketa, IA, with a salary range of $40,000 to $50,000 per year.
  • The role involves supporting Financial Advisors by managing securities-related processes, maintaining client records, and ensuring compliance with financial services requirements.
  • Candidates should have an associate degree and relevant experience, with strong organizational skills and proficiency in computer applications such as WORD and EXCEL.
  • Key responsibilities include maintaining client databases, preparing review materials, processing new business, and providing professional client service.
  • This position offers benefits including health insurance, a 401k retirement plan, and paid time off, along with opportunities for community involvement.

Job DetailsJob Location: Maquoketa State Bank Main - Maquoketa, IA 52060To apply for this position, go to our website Ohnward Bancshares, Inc.  www.ohnward.com About Us Careers Apply Now   This position is with the Ohnward Wealth & Retirement team located at Ohnward Bancshares, Inc. To learn more, visit our website:  www.ohnwardwealth.com    POSITION SUMMARY/ Role Overview                                                                                                          The Coordinator supports Financial Advisors by managing securities-related processes, maintaining client records, assisting with client service, and ensuring compliance with financial services requirements.  activities.  Key responsibilities include maintaining client databases, preparing client review materials, processing new business, ensuring compliance and supporting client communications and relationship building.  KEY ORGANIZATIONAL RELATIONSHIPS                                                                                                       Reports to the Chartered Financial Consultant or designated supervisor. Works closely with Chartered Financial Consultants, Financial Advisors, operations staff, clients, and external business partners.   DUTIES AND RESPONSIBILITIES                                                                                                                     Essential Duties and Responsibilities This position requires accuracy, organizational skills, and the ability to make phone calls.  The Coordinator will mostly communicate with customers and the financial advisors.  This Coordinator taking initiative to make phone calls to keep momentum is a must.  This position works with confidential information and must be computer proficient – for example WORD and EXCEL documents.  Maintains client database records and Laserfiche files, ensuring information is accurate, current, and complete. Prepares and maintains accurate client review materials for new and existing accounts. Processes securities and fixed-related business and coordinates required documentation with appropriate companies and business partners. Logs, tracks, and reports transactions in accordance with Broker Dealer (Cambridge Investment Research) requirements and internal procedures. Provides professional, responsive client service by answering questions, coordinating follow-up, and assisting with client requests. Reviews client files for completeness and assists in maintaining compliance with applicable policies, procedures, and regulatory requirements. Supports client communication and public relations efforts, including outreach, scheduling, event planning and relationship-building activities. Performs other duties as assigned. SKILLS AND ABILITIES                                                                                                                                     To perform this job successfully, an individual should demonstrate the following knowledge, skills, and abilities. Demonstrates accuracy, thoroughness, attention to detail. Maintains strong organizational skills and the ability to prioritize multiple tasks. Understands basic accounting, financial services, and business processing concepts (faxing, uploading, scanning) Uses good judgment and discretion when handling confidential client information. Demonstrates proficiency with computers, electronic equipment, department-specific software, spreadsheets, and document management systems. Listen Well:  to resolve client service and operational issues and assist financial advisor team. Communicates clearly and professionally, both verbally and in writing (typing); confidence and professionalism on the phone are required. EDUCATION AND EXPERIENCE                                                                                                                      Preferred qualifications include an associate degree and relevant experience.   BENEFITS Stakeholder Bonus Health Insurance Dental Insurance Retirement Plan (401k) – 3% Safe Harbor Contribution + Discretionary Contribution 10 Observed Holidays PTO Group Term Life provided Short Term Disability - 100% provided by company Long Term Disability Maternity/Paternity Leave – 100% of pay Community Involvement Pay-It-Ohnward – Company Giving Program Grilling for Charity – Community Donations Thank God Its Monday (TGIM) Company Event   To apply for this position, go to our website Ohnward Bancshares, Inc.  www.ohnward.com About Us Careers Apply Now   Equal Opportunity Employer   Qualifications




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