Housekeeping Manager

Key Responsibilities:

• Lead, train, schedule, and supervise the housekeeping team (room attendants, supervisors, laundry staff, and public area cleaners).
  
• Conduct daily inspections of guest rooms, suites, villas, and public areas to ensure exceptional cleanliness and adherence to luxury standards.
  
• Manage housekeeping inventory, supplies, and budgets while maintaining cost efficiency.
  
• Collaborate with Front Office, Maintenance, and other departments to resolve guest requests and ensure seamless operations.
  
• Handle guest concerns related to cleanliness and room readiness promptly and professionally.
  
• Enforce health, safety, and sanitation protocols in line with resort and regulatory standards.
  
• Recruit, develop, and motivate team members to deliver outstanding service.
  

Requirements

• Bachelor's Degree in Hospitality Management or related field. 
  
• 3–5+ years of housekeeping management experience in a luxury hotel or resort (Florida Keys or similar upscale environment preferred).
  
• Strong leadership, organizational, and communication skills.
  
• Proven ability to maintain high cleanliness standards under high-volume occupancy.
  
• Experience with housekeeping software/systems and inventory management.
  
• Flexible schedule, including weekends and holidays.
  
• Passion for delivering memorable guest experiences in a tropical resort setting.
  
• Due to visa restrictions, at the moment we are only accepting candidates from Mexico and Canada. The limitation to Mexican and Canadian nationals is a legal requirement tied to the specifics of the TN visa, not a preference of the employer.
  

Benefits

• $70,000 USD Annual Salary
  
• Insurance plans
  
• 401(k)
  
• Additional benefits from the EOS Guide
  
• Arrival Flight
  
• Housing (Depending on availability)
  
• Villas
  
• 4 roommates: $300 per person, per pay period
  
• Solo room option (if available): $600 per pay period
  
• Blue House
  
• Rooms with kitchen: $460 per pay period
  
• Standard rooms: $345 per pay period
  
• White House
  
• $230 per person, per pay period
  
• Individual Duplexes
  
• $695 per pay period
  
• Melrose
  
• 4 roommates: $300 per person, per pay period
  
• Solo room option (if available): $600 per pay period