Description
Duties and Responsibilities
- Works with the Director on planning, organizing and directing Laboratory Services operations and ensuring compliance with all local, state and federal regulations.
- Monitors, generates reports, and provides follow-up to nursing departments for Point of Care testing to assure compliance.
- Creates and maintains staff schedules, shifts staff to accommodate work load or as needs arise.
- Assists with the department’s in-service and training.
- Assists with the implementation, monitoring and evaluation of performance improvement (PI) and CQI activities.
- Assists with new method implementation and policy development
- Assists with LIS build, maintenance and problem resolution.
- Assists with proficiency testing result evaluation and corrective action documentation.
- Recommends and assists with employee counseling and subsequent documentation
- Responsible for the phlebotomy team’s problem resolution and reference lab issues.
- Produces quality lab results while following department policies.
- Has proper knowledge of laboratory equipment and is able to program and process according to department policies and manufacturer safety guidelines.
- Produces quality lab results while following department policies.
- Uses the proper procedure for completing worksheets and documenting critical values.
- Able to detect spurious or abnormal results and follow investigative steps to determine if rejection/recollection is needed.
- Demonstrates ability to investigate and resolve various instrument codes, utilizing appropriate resources to assure accurate patient test results.
- Maintains competency in all assigned areas of the laboratory.
Requirements
Regulatory Requirements
- Bachelor Degree obtained from an accredited program in Medical Technology (MT) or Medical Laboratory Science (MLS) (or CLIA equivalent)
- Master’s degree in Laboratory Technology, Business Administration or Healthcare Management preferred
- Supervisor Licensed in the State of Florida in all five clinical areas (Microbiology, Serology/Immunology, Clinical Chemistry, Hematology and Immunohematology)
- MT/MLS Certified (Generalist) by ASCP, AMT, or AAB.
Professional Requirements
- Adheres to dress code; appearance is neat and clean.
- Maintains and ensures patient confidentiality at all times.
- Represents the organization in a positive and professional manner.
- Is willing to receive constructive feedback to enhance self-improvement.
- Completes work within designated time.
- Attends and participates on hospital committees, as appropriate.
- Wears required identification while on duty.
- Does not avoid challenging tasks.
- Assists in the training of students, co-workers or other personnel.
- Relays important information to other staff/shifts to maintain consistency in operations.
- Understands how to utilize the grievance process to resolve concerns.
Language Skills
- Ability to read and communicate effectively in English.
Computer Skills
- Demonstrates basic computer skills and knowledge consistent with the needs of their department.
Safety/Environment
- Knows the limitations of their license/certifications and does not practice outside these limitations.
- Maintains cleanliness of equipment and department
- Responsible for the safe handling of equipment as well as maintaining safety for themselves.
- Knows the proper procedure for calling codes and the proper response for each code according to department protocol (i.e. fire, lock down, infant abduction, bomb threat, etc.)
- Knows the proper procedure for reporting incidents involving the patient, visitor or employee.
- Knows where to find SDS information when needed.
- Is aware of hazards and hazardous materials and how to maintain a safe environment.
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