Patient Access Rep

Pinnacle Orthopaedics & Sports

Posted 2 months ago, valid for a month

Marietta, GA 30090, US

Competitive

Full Time

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Sonic Summary

The job involves greeting patients and visitors, checking them into the EMR, and scanning paperwork.
Candidates must have a minimum of six months of experience in a physician office setting performing check-in functions.
Responsibilities include monitoring the reception area, answering questions, and collecting payments at the time of service.
The position requires accuracy in entering patient demographics and verifying insurance information.
The salary for this role is not specified in the description.

Description

· Greets patients and visitors pleasantly

· Checks patients into EMR

· Scans all paperwork in EMR

· Enters in patient demographics with accuracy

· Monitors schedule to make sure all patients who are given tablet to complete questionnaires

· Monitors reception area and patient flow, notifies patients of delays

· Answers questions and gives information as requested

· Obtains and/or verifies patient demographic and insurance information

· Collects co-payments, self-pay rates and/or account balances at time of service

· Schedules, cancels and reschedules patient appointments

· Verifies HIPAA Authorization form and ID of anyone other that patient picks up medical records and/or prescriptions

· Provides back-up coverage at check-in, which could include other offices

· Provides back-up coverage for appointment scheduling

Requirements

Minimum of six months in a physician office setting performing check-in functions.

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