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What you will be doing
- Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
- Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
- Know drink recipes, prices and type of beverages available.
- Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies.
- Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction in each interaction.
- Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.
Qualifications
What we are looking for
- Effective communication skills, both verbal and written, to communicate with guests and associates
- High work ethic and self-initiative
- Able to work in high pressure and fast paced situations
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
- Physical Requirements (In-Office Role)
- Ability to work in a standard office environment.
- Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
- Occasional standing and walking throughout the workday.
- Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
- Ability to communicate effectively verbally and in writing.
- Occasionally required to stand, walk, bend, reach, or carry items.
- Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
- Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
- Ability to hear and participate in conversations and meetings, use phone and/or headset
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
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