Floating Teller

Position Summary:  Via Credit Union is seeking a Floating Teller who reports to the Head Teller and Director of Operations.  The Floating Teller will cover absences at local area branches, Marion (2), Gas City, and Hartford City, and works the front teller line and drive thru and is responsible to greet members, process transactions, assess members’ needs, and education and enlighten members as to how Via Credit Union can meet their needs. Mileage reimbursement will be provided when a Floating Teller travels to a branch other than their assigned home branch.

Scheduled hours, unless otherwise specified by the supervisor are:

• Tuesday - Thursday:  8:15 - 4:30/5:00
• Friday: 8:15 - 5:00/5:30
• Saturday 8:15 - noon  

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Employment Requirements:  As a financial institution, Via Credit Union requires its employees to successfully pass a comprehensive background check and be in good financial standing as a condition of employment and to remain in such standing. “Good financial standing” means that the employee is current on all payments due to Via Credit Union or any other creditors and is in compliance with all applicable laws relating to financial crimes. 

Reasonable Accommodations Statement:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

Essential Functions:

• Process various types of transactions
• Manage the cash drawer and balance daily
• Responsible for processing transactions for miscellaneous items sold by ViaCU
• Assist members with the balancing of their accounts
• Learn members’ names; be prepared to ask for identification when necessary
• Scrutinize ID’s and items presented for deposit or cash in order to determine legitimacy
• Count bulk coin deposits
• Assist members in accessing safe deposit boxes
• Set up term deposits
• Advise members of overdue accounts or other matters that are in need of attention
• Process items received through night drop or mail
• Be alert for messages on the system regarding members and their accounts
• Scan checks
• Perform file maintenance as necessary
• Continually listen to and assess members’ needs
• Educate and enlighten members as to how Via Credit Union can meet their needs
• Verify/collect information for check orders
• Responsible for monitoring fraudulent or suspicious behavior
• Must ensure all transactions are conducted in compliance with the rules and regulations, which govern our business, particularly the Bank Secrecy Act/Anti-Money Laundering
• Assist peers and other departments as needed

Position Qualifications:

Skills & Abilities:

Education:  High School Diploma or equivalent

Experience:    Prior teller and/or cash handling experience preferred  

Computer Skills: Basic computer skills including Word and Excel 

Certifications & Licenses:  

• Must have a valid driver’s license
• Be insurable
• Have reliable transportation

Benefits Summary

Health, Life & Disability Coverage

• Affordable medical, dental, and vision (employer co-pay)
  • Prescription Drug Plan included in the medical insurance
  • Employee Assistance Program included in the medical insurance
• Flexible Spending Account – Dependent Care
• Flexible Spending Account – Unreimbursed Medical
• Basic Life Insurance (employer paid)
• Voluntary Life & AD&D
• Long Term Disability (employer paid)
• Travel AD&D (employer paid

Paid Time Off

• Vacation
• Sick: 72 hours annually
  • Unused hours rolled over to a Sick Bank
• Personal: 16 hours annually
• Free Saturday (after 1 year)
• Holidays: 9 paid holidays
• Community Service Day: Employer paid
• Bereavement Pay

Financial & Retirement Planning

• Competitive Pay
• Annual Performance Reviews
• Incentive Pay: Some positions qualify for incentive pay
• 401(k):
  • Safe Harbor Non-Elective (employer paid)
  • Elective Deferral: Employee contribution, minimum of 1%
  • Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation
  • Discretionary Profit Sharing

Physical Demands:

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Occasionally:  Sit, Reach above Shoulder, Squat or Kneel, Lift/Carry over 20 -100 lbs

Frequently:  Reach Outward, Bend, Lift/Carry and/or Push/Pull 11-20 lbs

Constantly:  Stand, Walk, Manually Manipulate, Visual Accuity, Talk, Hear/Listen, Lift/Carry 10 lbs or less, Push/Pull 12 lbs or less

Not Applicable:  Crawl, Climb

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be in a fast paced, stressful environment. Some outside environmental conditions, especially while traveling to meetings, training, or meeting with members.  The noise level in the work environment is usually moderate.