Rooms Attendant

TASKS AND JOB DUTIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

• Communicate all guest rooms need to the Housekeeping Supervisor 
• Cleanliness and neatness of all hotel areas.
• Ensure good safety practices while cleaning.
• Encourage work simplification, efficiency, and general pride in work performed.
• Be prepared to clean any guest rooms and hotel common areas (including bathrooms).
• Be prepared to assist laundry personnel with washing, drying, and folding.
• Attempt to accommodate guest requests, questions, and complaints or immediately communicate with the Housekeeping Supervisor. 
• Maintain a professional appearance and work ethics.
• Assure the highest level of guest satisfaction through quality in guest accommodations, comfort, and service.
• Complies with all Best Western and LaCava Companies procedures, rules, and regulations.

PREREQUISITES:

• Competencies and Other Requirements: Ability to communicate, listen, take orders, and multi-task. Must be able to work independently with minimum amount of direct supervision. Must be able to work a flexible schedule to include long hours, call-ins in the event of an emergency or snowstorm, etc. Night and weekend availability is required and mandatory.
• Education: Ability to read, speak, write, and understand the primary language of the workplace and by guests who frequently visit the workplace.
• Experience: No experience is required. We will be trained. 
• Physical: Requires eye for detail and perfection. This position entails much walking, bending, stooping, carrying, reaching and lifting

Benefits:

We offer our eligible Associates a number of benefits to enhance their health and well-being:

• Group insurance, including dental and vision 
• Paid time off including vacation days, sick days and holidays
• Employee Referral Bonus
• Hotel discounts for – You, Your Friends & Your Family