Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Senior Benefits Analyst to join our growing team in Marlton, NJ!  

The purpose of a Senior Benefits Analyst is to provide client service support to Employee Benefits team through benefit administration, customer service, and

efficient processes to support the retention of clients.

How You Will Contribute:  

Provide excellent customer service to the clients’ employee membership by researching and resolving inquiries in accordance with established policies, procedures, and guidelines, and communicating findings back to the employee, client, and/or appropriate account team.
Assist in the training and development of new teammates to ensure successful acclimation to the profit center and clear understanding of the defined processes and procedures related to the customer service/member advocacy and enrollment functions.
Process client requests for eligibility changes, including new enrollments, terminations, and other election and demographic changes with a focus on accuracy and timeliness.
Understand health and benefits products, services, and tools in order to educate membership of what is available through their existing program(s).
Document and maintain client information in agency management database in accordance with established policies, procedures, and guidelines.
Partner with Account Executive teams to process and file Insurance Operations (IO) compliance documents into the agency management database for renewals and new business, and assist with ad hoc projects.
Establish, cultivate, and manage relations with carriers, vendors, and clients.
Conduct routine audits to ensure client requests are reflected accurately.
Assist in client specific projects as assigned, including but not limited to preparing annual enrollment materials for the service team.
Participate in training opportunities to remain current on technology, industry information, new product development, legislation, and coverages.

Licenses & Certifications:  

Insurance Producer license in good standing (Life, Health and Accident, and other authorities in states needed to service the assigned book of business). Required within 60 days of hire.

Skills & Experience to be Successful: 

3+ years of experience in insurance industry/group benefits, human resources, or related field.
Working knowledge in employee benefit insurance coverages.
Proficient knowledge in computer-based programs including Microsoft Office Suite (Word, Excel, Power Point, and Publisher).
Proficient knowledge of use of office equipment (including but not limited to copy machines, printers, faxes, binding machine, etc.)

Pay Range

65000 - 70000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Learn more about this Employer on their Career Site