Job Title: Warehouse Coordinator Level 1

Department: Warehouse

Status: Full Time / Non-Exempt

Reports To: Operations Supervisor of Warehouse & Fulfillment/Branch Manager

The primary responsibilities of a level one warehouse coordinator are picking and shipping of orders in a timely manner. Level of service is same day order pick and ship for any orders received before 2:30pm (NED) and 4:30pm local delivery. They also assist with processing returns and regular cycle counts of inventory. This level also needs to be able to assist/backup team members with deliveries, order entry, and inventory management.

Essential Functions:

Competent in order picking – 96% accuracy minimum
Able to determine shipping method, LTL or parcel shipping, and correct carrier for each order either on Innovative account or 3^rd party
Answer general customer questions
Keeps clean and orderly workspace
Participate in responding to CCI team emails and inquiries.
Support processing returns
Ability to complete daily opening and closing activities
Inventory management including receiving, order entries, profit loss, journal entries, etc.
Assist with keep fill for mine specific mine orders.
Send end of day parcel summaries to internal teams
Back up driver when needed. Must have a chauffer’s license, DOT medical card, and MSHA training.
Need to be present in unloading of any inbound deliveries that happen daily.
Load truck(s) for next day deliveries as assigned
Vehicle maintenance for all vehicles
Forklift certified
Basic computer knowledge with emails, excel, and word.
Coachable - Other duties as assigned

Physical Demands:

Regularly lift and/or move objects 5-50 lbs
Frequently required to stand, walk, stoop or kneel

Company Functions:

Support company programs and initiatives
Lives up to Company Core Values
Team player in a collaborative setting
Self-motivated
Join meetings as assigned

As an Innovative Office Solutions employee, you are eligible for medical, dental, vision, HSA, FSA, Short and Long Term Disability, Basic Life and AD&D Insurance, Voluntary Life & AD&D Insurance, Voluntary Benefits and 401(k) if you work 30 or more hours per week. Benefits are effective on the first day of the month following or coinciding with 30 days of employment. Innovative also provides a discretionary yearly bonus based on company profitability.

Equal Employment Opportunity 5.2026

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