Community Health Worker - Bilingual Required

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

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JOB SUMMARY

As a non-clinical role, work within the patient-centered medical home model, which embraces a team approach to chronic disease self-management. Provide information and assistance to help patients navigate a complex health and human services system. Strong advocacy and raising awareness of individual and community health needs are necessary for efficient and culturally sensitive work. Must strive to build capacity for access to services and community engagement. Strong communication skills from a non-judgmental perspective will be necessary to engage patients in their own care, articulate clearly and effectively when advocating for patients and community groups, and assist members in understanding and effectively navigating complex health systems. Effective active listening skills are essential. Actively engage in relationship building and work from a team-based perspective. Collaborate on goal setting and care planning within an interprofessional team context. Required to give presentations to community groups, and requires strong public speaking and presentation skills that include diplomacy and tact. Strong organization skills and the ability to anticipate future planning needs is required. Effective coordination skills are necessary in facilitating appointment attendance and individual plans of care. Serves as a point person for issues and related solutions while maintaining appropriate boundaries. Hold knowledge and experience of ethnic and cultural populations, government partners, community stakeholders, and other organizations. Model effective problem solving skills to empower patients to take an active role in their health care. Must have a thorough understanding of self-efficacy theory and its application when working with others who have chronic disease. Embrace cultural sensitivity when seeking information and working with others. Documents completion of assigned activities and support of community members as required. Provide services under supervision as directed by state or other regulatory requirements. Strictly adhere to the scope of their duties and will not give medical advice under any circumstance. Strong adherence to all patient privacy laws in health care settings and the community is essential.

Applicants must be fluent in both Spanish and English. A language proficiency assessment may be required as part of the hiring process.

JOB QUALIFICATIONS

EDUCATION

For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.

Minimum Required:  High school diploma or equivalent required. College courses strongly preferred.

Preferred/Optional: None

EXPERIENCE 

Minimum Required: None

Preferred/Optional:  Preferred qualifications include a minimum of three years of ambulatory care experience, experience in community outreach, and/or working knowledge of various integrated systems of care in the community. Personal experience living with a chronic health condition is preferred. Motivational Interviewing skills are required with training, to be completed within six months of hire.

CERTIFICATIONS/LICENSES 

The following licensure(s), certification(s), registration(s), etc., are required for this position.  Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum Required: Must have a valid driver’s license. Proof of certificate from a Community Health Worker program is required upon hire or within six months.

Preferred/Optional: None

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare.  Successful applicants will listen, serve and put the needs of patients and customers first.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid.  This is a condition of employment.  Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.