Loan Boarding Clerk

SUMMARY:

Responsible for loan boarding, review, and funding of new loans to accurately and efficiently load to the core system.  Completes data verification and quality control task to ensure data integrity and accuracy according to loan policy and governmental compliance

ESSENTIAL JOB FUNCTIONS:

• Completes the loan boarding functions for all Commercial and Consumer loans originated by lending personnel to established procedures
• Perform daily review for all new loan data fields entered into the DNA system by loan boarding team members to ensure accuracy of loan input. This includes, new loans, modifications, extensions and renewals
• Establishing a person record in DNA, then boarding all new mortgage loans in the DNA core system per established procedures
• Converting construction-permanent loans, completing loan modifications, extensions and renewal into the DNA system
• Verify loan packages contain required disclosures, documents, checklists, and coding required for booking, as well as the appropriate fees have been collected, if applicable
• Provide exceptional service to internal and external customers via phone calls and monitoring email inbox to ensure a high level of service
• Perform daily/monthly audits and reconcilements, as assigned
• Add ticklers for new loans to follow up on missing collateral and/or trailing documents in the Abrigo program
• Review and keys CRA updates into the DNA system and then scans reviews to Nautilus
• Reviews and clears trailing items received from multiple business units, then sends to Document Imaging team

JOB REQUIREMENTS:

• High school diploma or equivalent required

KNOWLEDGE/SKILLS REQUIRED:

• Excellent customer service skills
• Working knowledge of Microsoft Word and Excel
• Professional demeanor
• Excellent verbal and written communication skills
• High level of attention to detail
• Strong problem solving and organizational skills
• Ability to effectively manage multiple assignments and meet deadlines

PHYSICAL AND MENTAL QUALIFICATIONS:

• Standing, walking, bending and stooping required
• Must be able to sit at a desk for long periods of time and use a computer
• Must be able to occasionally move or lift up to 10 pounds
• May be asked to work supplemental hours periodically
• Limited travel required occasionally during and after business hours

Hourly Pay Range: $14.10 - $22.06 per hour

Benefits: Eligible associates may participate in Carter Bank's benefits package, including medical, dental, vision, life insurance, disability coverage, other voluntary benefits, 401(k), paid time off, and paid holidays