Wash Bay Manager

The Wash Bay Manager oversees a team of part-time vehicle detailers and ensures all vehicles are cleaned, prepared, and maintained to the highest standards. This role is critical in delivering a safe, clean, and ready-to-drive experience for customers participating in off-road activities.

Key Responsibilities

• Supervise a team of approximately four detailers, including scheduling, performance oversight, and ensuring timely, high-quality work.
• Coordinate staffing needs for daily operations, special events, and rapid fleet turnaround requirements.
• Perform and oversee thorough vehicle cleaning and preparation, including exterior, interior, undercarriage, and engine bay.
• Inspect vehicles for safety concerns; identify and report warning lights, damage (vehicle, windshield, tires), and remove vehicles from service as needed.
• Fuel and stage vehicles to ensure readiness for customer use.
• Maintain a clean, organized work environment and ensure supplies are stocked and readily available.
• Identify and report unsafe or hazardous conditions in the work area.
• Ensure team compliance with personal protective equipment (PPE) requirements and proper use of cleaning and sanitization supplies.
• Maintain cleanliness of parking areas and back-of-house spaces.
• Follow all company policies, procedures, and safety standards.
• Model company values in all interactions with customers, team members, and partners.
• Perform additional duties as assigned.

Qualifications

• High school diploma or GED required.
• At least 1 year of supervisory or management experience in vehicle detailing or a related field.
• Ability to drive a manual transmission vehicle preferred.
• Valid driver’s license with an acceptable driving record.
• Availability to work extended hours, including weekends and holidays.
• Ability to work in varying weather conditions and adapt to changing environments.
• Strong attention to detail, reliability, and punctuality.
• Ability to take direction and respond constructively to feedback.
• Professional appearance and conduct.
• Ability to work independently, exercise sound judgment, and solve problems effectively.
• Strong teamwork skills and a positive attitude.

Physical Requirements & Work Environment

• Work is primarily performed outdoors in varying weather conditions.
• Ability to lift and/or move up to 50 pounds occasionally.
• Visual requirements include close vision and the ability to adjust focus, including while operating a vehicle.
• Flexibility to work evenings and weekends as needed to meet operational demands.