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Description
This position is responsible for editing and processing Cabinet Production orders by reviewing details and information from dealers. Â The position researches and requests additional information about missing or unclear items from internal and / or external sources as needed to complete orders accurately. Â The position enters and edits data in an order entry system.
Requirements
Essential Job Functions:
- Be knowledgeable about WoodHarbor's products and services
- Review incoming orders for completeness and accuracy utilizing checklists, provided floor plans and additional tools
- Must be able to interpret Auto-Cad drawings and floor plan renderings to assure order completeness and accuracy
- Contact dealers with questions and clarifications
- Print, review and correct errors on order acknowledgements. Â File completed acknowledgement into work folders
- Enter order information into an order entry system
- Assist Dealer Service Representatives and Quoters as needed
Additional functions are required
Knowledge, Skills and Abilities:
- Strong Interpersonal Communication skills
- Proactive Approach to Problem Solving
- Offer Creative Solutions to Issues
- Highly Organized
- High Level of Attention to Detail
- Ability to Concentrate and Stay Focused
- Visualize Fit and Function
- Mathematically Inclined
- Highly Motivated and Self Starting
- Computer Literate
- Customer Service Oriented
- Professional Telephone Personality
- Flexible to Changing Routines and Tasks
- Team Player
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