Sales Support Representative

Position Title: Sales Support Representative (SSR)
Reports to: Business Development Manager (BDM)
Position Type: Full-time
Location: Field-based must reside within one of the assigned Territories; travel within assigned
cluster required

Position Summary

The Sales Support Representative (SSR) is a field-based role created to extend BDM capacity in
Revision's highest-density, highest-potential markets. The SSR is deployed against clusters of territories
with strong penetration of medical aesthetics (MA) practices and above-average growth potential —
today, and is responsible for the day-to-day account support, education, and analytics work that keeps
those accounts growing between BDM visits.
This is not a standalone territory-owner role. The SSR supports 2-3 territories within an assigned cluster.
The SSR works inside an assigned BDM's book of business, taking on defined account-level
responsibility — while the BDM retains overall territory ownership, strategy, and accountability for the full
territory quotas.

Key Responsibilities

Education & Events
• Lead in-office education trainings and patient events for supported accounts, reinforcing protocol
adherence and product knowledge among practice staff.
• Support seasonal activation programming (e.g., in-office contests, bounce-back programs,
Revision Takeover events) at the account level.
Account Development & Onboarding
• Coordinate new account openings, including onboarding logistics and eCommerce site setup,
ensuring accounts are transaction-ready quickly.
• Hold account-level responsibility for a defined set of accounts within the BDM's territory
Lead Generation & Analytics
• Drive lead generation activity across the assigned cluster, working from territory and account data
to prioritize outreach.
• Conduct territory analytics to identify white space, at-risk accounts, and cross-sell opportunity,
feeding findings back to the BDM.
BDM Support
• Act as the BDM's forward presence in the cluster between field visits, maintaining account
momentum and relationship continuity.
• Escalate account risk, competitive activity, or service issues to the BDM promptly and with context.

Qualifications & Preferred Skills

Required
• 1–3 years of experience in medical aesthetics, dermatology, or professional skincare sales, sales
support, or account coordination.
• Demonstrated ability to manage multiple accounts and priorities across more than one territory
simultaneously.
• Comfort with basic sales and territory analytics (CRM data, account-level reporting) to inform dayto-day prioritization.
• Strong presentation and in-office training skills; comfortable leading education sessions for
practice staff and, at times, patients.
• Valid driver's license and ability to travel regularly within an assigned multi-territory cluster.

Preferred
• Prior experience in a professional skincare or aesthetics inside-sales, sales support, or coordinator
role
• Familiarity with eCommerce account setup and onboarding workflows for professional/medical
channel accounts.
• Experience supporting or partnering with a field sales manager, territory manager, or BDMequivalent role.