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Why you should apply to be a Customer Service Representative:Â
Pay Rate: $16/hrs
Employment Type: Long term temp, Temp to hire  Â
Location: 4000 Luxottica Pl Mason OH 45040 (Fully Remote)
Shift: 1st Shift (Mon-Fri)
Great Advancement Opportunities Â
Overtime availableÂ
Weekly pay
What a typical day as a Customer Service Representative might look like:
Assists customers telephonically and non-telephonically with service and support issues.
Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.
Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.
Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer and Luxottica Retail expectations.
Uses courteous and professional language.
Works effectively in a team environment.
Creates a win-win resolution to problems.Â
This job might be an outstanding fit if you:
High School/ equivalent or Relevant work experience
Ability to produce quality and professional written correspondence with customers
Ability to demonstrate and perform basic math
Customer service orientation
Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers
Commitment to providing resolution to customer issues on the first contact
Strong English comprehension and a good command of grammarÂ
Associate degree or higher
Previous experience in a telephonic or personal customer contact position
Luxottica Retail store/field experience
What happens next:
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more!
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Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Representative today!
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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly.
Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, were obsessed with where it can take you. To us, its about more than simply accepting your next job opportunity. Its the fuel that powers every next step of your life. Its the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifejust ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
