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Job DetailsLevel: ExperiencedJob Location: Mason Main Office - Mason, MI 48854Position Type: Full TimeJob Shift: DayJob Category: BankingJOB SUMMARY: Responsible for filling a leadership role in the bank’s loan servicing area. Serves as a resource person to other Loan Servicing team members and employees of other departments. Performs higher level tasks of the department as assigned by the Mortgage Servicing Manager. Oversees all servicing functions. I. SERVICING DUTIES MAY INCLUDE: Primary contact resource for Loan Servicing staff, assisting with inquiries regarding daily job functions. Responsible for training and coaching Loan Servicing staff on daily job functions. Provides input for annual reviews of loan operations staff. Coordinates with Accounting to resolve outstanding items on loan related account reconcilements. Oversees and assists with paying summer and winter taxes for our escrowed customers. Monitor delinquent property taxes. Completes monthly reporting for USDA Rural Housing Loans. Assist with year-end reporting and preparation. Prepare subordinations as requested. Design, maintain, and implement all written policies and procedures for the servicing department Serve as the subject matter expert in loan servicing and compliance Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act. II. SKILLS AND QUALIFICATIONS Five or more years of loan servicing experience Able to perform at a high level in a fast-paced environment Possess an aptitude for problem-solving Ability to prioritize and manage multiple tasks Ability to read and understand loan documents Strong Excel skill (minimum intermediate level) III. ESSENTIAL FUNCTIONS: Mobility Use of hands Vision Communicate verbally IV. ACCURACY AND ACCOUNTABILITY: Measured by ability to effectively service portfolio and perform job duties accurately and in a timely manner. V. SUPERVISED BY: Mortgage Servicing Manager VI. SUPERVISES: NoneQualificationsDart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most. We offer: Medical Benefits Dental Vision 401(K) Employee Stock Ownership Plan Paid vacation & sick time Flexible scheduling Employee Assistance Program Dart Bank University At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we deliver exceptional customer service. We are a local business that cares about our employees and our community. Dart Bank is committed to providing equal opportunity in employment and prohibiting all forms of unlawful discrimination and harassment. All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws. The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate non-discriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, “Protected Class”).
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