Description

We are looking for a detail-oriented Service Billing Coordinator to join our team. This full-time, in-office position supports the Service Manager and works closely with coordinators, technicians, and customers to ensure accurate and timely billing. The ideal candidate is organized, a strong communicator, and comfortable working in a fast-paced environment.

Who You Are

You're comfortable working with numbers, highly organized, and an effective communicator—both written and verbal. As a self-starter, you take initiative, manage your time well, and thrive in fast-paced environments. You're tech-savvy, proficient with Microsoft Office, and able to quickly learn new systems. If you type 60+ words per minute and enjoy being part of a team that values accuracy and efficiency, this could be the perfect fit for you.

Key Responsibilities

Close out service work orders in our service management software
Prepare job details for billing, including labor, parts, and fees
Invoice work orders in financial software
Upload invoices to customer portals or send via email
Run and review billing reports regularly
Track and maintain purchase order (PO) balances
Communicate with field technicians to verify labor and parts accuracy
Follow up weekly with customers to confirm invoice receipt
Handle customer inquiries and resolve billing-related questions

Additional Information

Opportunity for occasional overtime (must be approved in advance)
Reports directly to the Service Manager

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