Administrative Professional 4-OPERATIONS

The Opportunity…

Indian River Juvenile Correctional Facility is seeking an Administrative Professional 4 to work in our OPERATIONS Team at Indian River Juvenile Correctional Facility.This position provides high‑level administrative and operational support, acting on behalf of the Operations Administrator to make informed decisions, manage data, and ensure accurate documentation. The role combines analytical work, program coordination, and public‑facing responsibilities to support efficient facility operations and compliance with state and national standards.

Specifically, the Administrative Professional 4 will:

• Serve as the designee for the Juvenile Correctional Operations Administrator, making independent decisions and interpreting policies to resolve issues and complete assignments.

• Maintain accurate youth records, staff attendance, call‑offs, post information, and incident reports within JJCMS and other DYS systems.

• Process institutional releases and AWL documentation, ensuring proper forms, signatures, scanning, and staff notifications.

• Review population and movement sheets and enter appropriate movements in JJCMS.

• Coordinate LAP and PD requests, including logging, scanning, emailing representatives, and arranging youth escorts.

• Prepare complex and confidential correspondence, reports, spreadsheets, charts, and data visualizations.

• Support the Superintendent, Deputy Superintendent, and Operations Administrators with administrative tasks as needed.

   

• Research and analyze programs, procedures, and policies; develop proposals, plans, and recommendations for leadership.

   

• Manage business functions of the Operations Office and coordinate special programs, projects, and auxiliary functions.

   

• Perform public relations duties, respond to inquiries and complaints, and provide program information to the public.

   

• Assist with Performance‑Based Standards (PbS) and American Correctional Association (ACA) data collection.

   

Preferred Qualifications:

Adaptability, attention to detail, commitment to excellence, professionalism, strong interpersonal communication skills, good judgment of people and situations, change agent, excellent customer service, trauma-responsive, and solution driven.

30 mos. exp. or 30 mos. trg. in secretarial/administrative professional field.

-Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; 12 mos. exp. in secretarial/administrative professional field.

-Or 12 mos. exp. as Administrative Professional 2,16872.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Administrative Support/Services