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Retail General Manager

Love's Travel Stops & Country Stores
Posted 9 days ago, valid for 22 days
Location

Matthews, MO 63867, US

Salary

$0 - $0 per year

Contract type

Full Time

Paid Time Off
Tuition Reimbursement

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Sonic Summary

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  • Love's is seeking a Retail General Manager with a competitive salary and benefits, including company-funded tuition assistance and a 401(k) match of 100% up to 5%.
  • The ideal candidate should have at least 3 years of experience in retail or related management, overseeing operations with an annual sales volume of over $2 million.
  • Responsibilities include ensuring exceptional customer service, managing staff, driving sales, and understanding financial reporting to improve business outcomes.
  • Candidates must possess strong communication skills, organizational abilities, and intermediate computer skills, along with the physical capability to lift items over 50 pounds.
  • Love's values an inclusive culture and encourages veterans to apply, highlighting their recognition as a Better Work Award winner by Indeed in 2023.

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately * Profit Sharing - Love’s Shares

 

Welcome to Love’s!

The Retail General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted retail customer service center. You will lead staff, including Operations Managers and Assistant Managers, to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the retail industry and ready to make a difference.

 

Job Functions:

  • Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
  • Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
  • Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
  • Work alongside team members to train and develop in order to maximize customer service expectations.
  • Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities.
  • Addressing customer feedback and working to improve the overall experience.

Experience:

  • 3+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
  • 3+ years’ experience managing operations with annual sales volume of $2+ million
  • 3+ years’ experience deciphering and impacting budgets and P&L statements
  • 3+ years’ experience supervising and training 10+ employees

 

Skills and Demands:

 

  • Excellent communication and interpersonal skills with a customer satisfaction focus.
  • Strong organizational and multitasking abilities with attention to detail.
  • Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
  • Frequent lifting/moving of items over 50 pounds or more.
  • Ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check.

 

Our Culture:

Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

 

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Our Culture: 

 

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

 

 

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

 




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