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Scheduling Clerk

Job Description

Scheduling Clerks are responsible and accountable for the scheduling of procedures, pre-registration of patients and checking medical necessity of procedures as required. Acts as a liaison between patients and Health Center staff and works to resolve problems. Provides support to the patient services area.

Department: Patient Services

Hours: Full-Time, 40 hours a week required

Shift: 8:30am - 5:00pm

Required: High School diploma

Pay: based on experience, starting at $17.79 an hour

Responsibilities

Acts as a productive/professional member of the central scheduling/patient services team., Any other duties and responsibilities as assigned by management., Contacts no show to reschedule appointments., Creates authorization referrals as required when scheduling patient appointments., Demonstrates appropriate customer service behaviors by a positive attitude and a willingness to facilitate scheduling team function., Maintains a safe and neat work environment., Obtain physician's written orders and ensures orders match scheduled procedures., Obtains current patient demographics and insurance benefits for the Health Sysye, Pre-registers patients at the time of scheduling and checks medical necessity of procedure as required., Provides support to patient services and assists with registration with transporting patients as required., Remains current on new construction, new physicians, and events within the Health System., Remains current on new procedures performed by ancillary departments including the preparatory instructions and scheduling restrictions., Serves as a customer service representative and acts as a liaison among patient, family, staff, and medical staff. Initiates problem resolution as needed., Works closely with the ancillary departments and radiologists to ensure proper scheduling of procedures.

Requirements

High School (Required)

Compensation

Estimated Compensation Range

$17.79 - $27.57

Pay based on experience

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