Security Officer - Front Desk Reception

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Front Desk Reception in Mattoon, IL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional with Allied Universal at a healthcare location, you will serve as a welcoming, visible presence for patients, visitors, and staff. You will manage access, provide directions, respond to security-related concerns, and communicate clearly with site personnel. Bring your customer service skills to a caring culture that puts people first, where teamwork, integrity, reliability, agility, and innovation help support a positive environment.

Position Type: Full Time

Pay Rate: $19.15 / Hour

Job Schedule:

What You'll Do:

• Provide exceptional customer service at a healthcare facility front desk by greeting visitors, patients, staff, and vendors while maintaining a professional and welcoming presence.
• Monitor access to the facility, verify visitor credentials and/or appointments in accordance with site-specific policies, and direct individuals to appropriate destinations.
• Carry out security-related procedures, including visitor registration, badge issuance, key control, and documentation of daily activities and incidents.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, contacting appropriate site personnel and emergency responders as needed.
• Maintain awareness of front desk activity and report unusual behavior, access concerns, or policy violations to Allied Universal leadership and/or designated client contacts.

Minimum Requirements:

• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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