BRANCH OPERATIONS & UNDERWRITING ASSISTANT

Overview

We are seeking an organized, dynamic, proactive, and service-oriented individual to support operations at our Mayagüez Branch, primarily in the areas of administration, underwriting, and claims.

Duties

• Administrative and operational support for the Branch.
• Support for underwriting, rating, quoting, and policy issuance processes.
• Use of rating software and insurance operations systems.
• Preparation of insurance certificates and vouchers.
• Processing of travel insurance policies.
• Follow-up on quotes and renewals. Entry and tracking of claims.
• Customer service for policyholders, claimants, and producers.
• Handling and recording of payments received at the Branch.
• Data entry, document management, and administrative support.

Desired Profile:

• Dynamic and proactive attitude.
• Ability to work well in a team.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities.
• Strong communication and customer service skills.
• Proficiency with technology systems and tools.
• Experience in administrative roles and/or customer service.
• Knowledge of or experience in the insurance industry is preferred.
• Availability to work on-site in Mayagüez.

This position offers opportunities for professional development and growth in the areas of underwriting, rating, and insurance operations.