BERT OGDEN GENESIS OF HARLINGEN SALESPERSON

Description

SUMMARY

The mission of the Salesperson is to maximize vehicle sales while maintaining the highest possible level of customer satisfaction.

Sales Consultant must enjoy meeting and working with people, have very good communication skills, a high-level of self-confidence, and be driven and motivated.  Sales Consultant must assist customers with their car buying experience while providing professional guidance to ensure that every customer enjoys a dealership experience that is congruent with our ongoing pursuit of excellence in customer satisfaction. Sales Consultant are responsible for gathering required customer information, following up with customer to ensure satisfaction as well as obtain referrals and repeat business.

Essential Duties include the following. Other duties may be assigned.

ESSENTIAL DUTIES

• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Exhibits high level of commitment to customer satisfaction.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Positive, friendly, enthusiastic, and approachable demeanor.
• Ability to work in a team atmosphere.
• Maintains professional appearance.
• Supervision Received –Supervision and guidance received from Floor Managers, Sales Managers, General Sales Manager, and General Manager
•  Shows a professional and positive approach towards customers, co-workers and the public at large. e Is self-disciplined and works without constant supervision.
• Cheerfully perform or ensure performance of all activities necessary to improve and maintain the highest possible Dealership Customer Satisfaction level.
• Maintain a high level of product knowledge; participate in any and all product training available.
• Set goals for each month's productivity; plan and organize how to reach those goals. Be proactive by seeking new customers through prospecting and referrals.

QUALIFICATIONS

• A professional appearance and customer-oriented attitude.
• A valid Texas-state driver's license with an acceptable driving record according to dealerships guidelines.
• Excellent interpersonal and telephone skills; well organized and self-motivated.

Requirements

• Must be 21 + years old
• Must have a valid Texas Driver's License
• Must pass a drug test (hair Test) screening
• Must pass a background check screening

EDUCATION and/or EXPERIENCE

· No prior experience or training.

· High school diploma or general education degree (GED)