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Job Summary: The Clinic Office Manager must be a graduate of associate degree in business or graduate of business college preferred. The Clinic Manager will be responsible to provide oversight of clinic productivity, accurate/timely billing processes and maintaining of patient’s clinic records. Must demonstrate ability to maintain adequate cash flow, monitor and control overall clinic costs, motivates staff, delegates duties, solve problems and manages conflict and crisis situations. Will generate reports, perform payroll procedures, promote information management, and maintain customer satisfaction. May be required to perform general clerical duties to include, but not limited to, preparing correspondence, answering phones, relaying messages, and communicating information, and check hospital e-mail frequently for updates and notifications. Will maintain an organized work environment, demonstrate accurate oral and written communication skills, use office equipment efficiently. Will utilize the hospital computer system to manage data entry and correspondence. Will perform general receptionist duties if needed. May from time to time be asked to fill in at other clinics as a manager if needed. As determined by the Director, the Clinic Office Manager will be assigned up to 80 hours per pay period. Some weekend work possible. The Clinic Office Manager is expected to function within the scope of approved policies, procedures, and regulations for the clinic and organization. May be responsible to assist with orientation and preceptorship of other personnel assigned to clinic. Must demonstrate successful completion of pre-employment skills testing. Must be able to work and relate in a professional, non-defensive manner with peers, physicians/nurse practitioners, administration, patients, and visitors. Attendance to yearly mandatory education requirements is nonnegotiable and will be the responsibility of the employee to arrange and attend sessions.
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