Public Health Office Assistant - Jackson County Health Department - (Mon-Fri, 8a-4:30p)

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

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Be the welcoming face of the Health Department! As a Public Health Office Assistant, you’ll help keep our services running smoothly by assisting patients, managing registration, supporting clerical operations, and maintaining accurate records. You’ll play a vital role in connecting the community to essential health services and ensuring a positive experience for all.

What You’ll Do:

• Greet and assist patients in person and by phone

• Register patients, schedule visits, and verify insurance

• Enter and maintain data in state health systems (e.g., MOHSIS, CASA)

• Collect and reconcile payments and maintain accurate records

• Support vaccine inventory and monitor storage temperatures

• Help with reports, mail, supplies, and general office duties

• Provide clerical support at outreach sites and special clinics

• Assist with birth/death certificate processing and voter registration

• Promote a friendly, organized, and professional front office environment

Minimum Requirements:

• High school diploma or equivalent

• At least 2 years of clerical, receptionist, or data entry experience (preferably in healthcare or customer service)

• Typing speed of at least 30 wpm and basic Microsoft Office skills

• Strong interpersonal, communication, and customer service skills

• Detail-oriented, self-motivated, and able to multitask effectively

Preferred Qualifications:

• Experience with Medicaid billing or vendor communication

• Familiarity with basic billing processes

Ready to be the heart of our front desk?
Apply now and help us deliver excellent public health services to our community—one patient at a time!