Credit Coordinator

Position Purpose:

We are seeking a detail-oriented and motivated Credit Coordinator to join our team in a fast-paced B2B environment. This role is responsible for supporting the credit functions through credit processing, collections, payment processing, customer account maintenance, and administrative support. The ideal candidate is highly organized, communicates effectively, and thrives in a collaborative team setting while managing multiple priorities and deadlines.

Key Responsibilities:

• Input and maintain accurate customer account information

• Perform data entry and manage reports related to credit and accounts receivable activities

• Process check and credit card payments

• Respond to customer and branch inquiries in a professional and timely manner

• Participate in credit team meetings, KPI reviews, and process improvement initiatives

• Learn and support all areas of the Credit Department as needed

• Ensure compliance with company policies, procedures, and deadlines

Minimum Qualifications:

• Previous experience in credit, collections, accounts receivable, clerical, administrative, or office support roles preferred

• Experience working in a fast-paced, high-volume environment

• Strong communication skills, both written and verbal

• Proven ability to prioritize tasks, manage deadlines, and multitask effectively

• Strong analytical, problem-solving, and organizational skills

• Self-motivated with the ability to work independently and collaboratively within a team

• Ability to interact professionally with customers, branches, and internal departments

• Working knowledge of Microsoft Office Suite, including Excel

Preferred Qualifications:

• Attention to detail and accuracy

• Strong customer service mindset

• Ability to adapt to changing priorities and business needs

• Decisive and proactive approach to problem-solving

Competencies:

• Analytical Skills: Capable of conducting detailed sales and item analysis for price and margin optimization. Demonstrating proficiency in data mining and financial analysis to support pricing strategies.

• Technical Proficiency: Proficient in Excel, including VLOOKUPs, formulas, and shortcut keys, to effectively manage and manipulate pricing data. Technically-savvy with systems such as Agility, for maintaining and updating the database.

• Communication Skills: Exhibiting excellent verbal and written communication abilities to articulate pricing changes and strategies to field team members and management effectively.

• Attention to Detail: Ability to manage daily pricing changes accurately, ensuring precision in data entry and validation for reliable analysis and reporting.

• Organizational Skills: Demonstrated capacity to manage multiple tasks related to pricing, and pricing analysis, maintaining a structured approach to prioritize tasks efficiently.

• Financial Acumen: In-depth understanding of finance principles, contributing to informed decision-making in sales reporting, financial analysis, and pricing initiatives.

• Problem-Solving Ability: Adept at identifying and resolving issues creatively to meet pricing goals and improve profitability, leveraging analytical insights and technical tools.

• Interpersonal Skills: Personable and flexible, with the ability to work collaboratively in a team-oriented environment, bringing a service-oriented attitude to interactions with colleagues and stakeholders.

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