Controller

BBB National Programs

BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard.  

Controller

WHO WE ARE

We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. As the home of U.S. independent industry self-regulation, we are currently operating more than twenty globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. Our programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. We continue to evolve our work and grow our impact by providing business guidance and fostering best practices in areas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas.

ABOUT OUR FINANCE DEPARTMENT

The Finance Department at BBB National Programs plays a vital role in supporting the organization’s operations and mission. The Finance team is responsible for all the finance, payroll and accounting activities in the organization, managing cash flow, forecasts, day-to-day accounting, and generating financial statements following generally accepted accounting principles. 

YOUR IMPACT

The Controller is accountable for the accounting operations of the Organization, including production of periodic financial reports, maintenance of an adequate system of accounting records, and a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of reported financial results, and ensure that reported results comply with generally accepted accounting principles. The Controller will report to the CFO and assist with cash management and risk management.

Essential Duties and Responsibilities

•    Ensure accuracy of general ledger, reconciliations, and closing processes

•    Ensure compliance with GAAP and nonprofit accounting standards

•    Oversee preparation of monthly, quarterly, and annual financial statements

•    Lead annual budgeting process across departments and programs; monitor budget vs. actual performance and provide variance analysis

•    Manage cash flow, reserves, and investments

•    Oversee banking relationships and liquidity planning

•    Support audits (external and internal) and regulatory filings (e.g., Form 990)

•    Maintain strong internal controls to mitigate financial and operational risk

•    Support financial modeling for new programs and initiatives

•    Support enterprise risk management efforts; identify financial risks and implement mitigation strategies

•    Provide financial insights to leadership

•    Manage and develop Finance staff

•    Drive continuous improvement in reporting and operations

WHAT YOU WILL BRING

Must have:

•    Bachelor’s degree in accounting, finance, or related field

•    8+ years of progressive accounting experience with at least 3 years in leadership

•    Certified Public Accountant (CPA) Required

•    Strong knowledge of GAAP 

•    Experience with audits, internal controls, and compliance

•    Ability to work cross-functionally with program and leadership teams

•    Advanced Excel skills and accounting software proficiency required

•    Strong communication skills supporting executive leadership

Let us know if you have:

•    Fortune 500 experience 

•    Experience in a large nonprofit organization

•    Experience leveraging AI-enabled tools to improve accounting efficiency, analysis, and decision support

WHAT WE OFFER

At BBB National Programs, we bring a growth mindset as we advance our mission and strive to foster trust, innovation, and competition in the marketplace, while cultivating a team of talented and engaged professionals who seek out new challenges and opportunities to catalyze our progress. We are an inclusive organization, bringing a dynamic environment that supports our employees and the meaningful work we do. 

Health & Welfare Benefits: You will be offered a comprehensive plan offering health, dental and vision plans, paid short-term disability insurance, and life insurance.

Financial Well-Being: Build your retirement savings with our 401k plan matching up to 7% of your contributions.

Time Off: You will have flexibility for the time you need off from work. We offer a variety of plans including vacation, personal, and wellness leave. 

Wellness: We promote physical and mental wellness by providing a fully equipped on-site fitness center in our offices and an employee assistance program.

Environment: Our modern headquarters in McLean, VA, and our office in New York, NY provide the space for creativity and collaboration, and the technology resources so you can be at your best.  We believe that an inclusive workforce is a strength in fulfilling our mission.

BBB National Programs is Great Place to Work® Certified and has been named as a Best Place to Work for Working Daughters. 

BBB National Programs is proud to be an equal employment opportunity employer.