Program Coordinator Safe Route (Multilingual)

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope

WHAT WE WILL DO FOR YOU:

As an employer of choice, we’re deeply committed to supporting our employees, because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
•  2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

HOW YOU WILL MAKE AN IMPACT:

All LCSNW team members will contribute to our mission of partnering with individuals, families, and communities for health, justice and hope. The Program Coordinator is responsible for representing the Safe Route team through supporting clients and staff with inquiries and requests; scheduling appointments for multiple locations; performing administrative tasks and assisting in projects and initiatives focused on outreach and education to the immigrant and refugee community in Oregon.

*Please note: This position requires fluency in both English and Spanish* 

• Provide immigration-related information and advocacy (e.g., Naturalization, Adjustment of Status, Family Reunification), while responding to client inquiries in person and by phone  

• Manage client scheduling across multiple office locations and support general front-end coordination needs  

• Process and maintain government documents, correspondence, and accurate client files, including detailed case notes  

• Collaborate with team members on ongoing case management and client services 

• Assist clients with notary, photo services, and referrals to community resources; maintain current knowledge of available supports  

• Coordinate and support U.S. Citizenship preparation classes, including scheduling and volunteer/student coordination  

• Represent the program through community outreach, education, reporting activities, and by promoting a culturally responsive, professional, and supportive team environment 

HOW YOU WILL BE A GREAT FIT:

• 1 year of related experience with program coordination 

• High School diploma or equivalent  

• Credentials may be required depending on individual program or location requirements. 

• Ability to demonstrate fluency in English and Spanish, both spoken and written 

• Intermediate mastery of business applications and productivity suites  

• Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. 

• Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle 

• Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations Successfully completes tasks in a moderately noisy environment 
• Interact with others and performs tasks in-person and through the use of technology, with moderate periods of stationary activity and moderate  periods of increased physical activity, including and not limited to moving materials and setting up and taking down for outreach events 
• Moves equipment/materials weighing up to 20 pounds;  
• Travels between worksites regularly 
• Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, and faith-based settings such as churches 
• Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program 

Thank you!  We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we’re unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.