Turndown Attendant

Company Description

Located on 12,000 acres in the heart of Virginia’s Blue Ridge Mountains, The Lodge at Primland, Auberge Collection is a majestic year-round mountain retreat with myriad outdoor adventure experiences. Guests can revel in the refined authenticity and natural beauty of the property, while enjoying luxury accommodations including cottages with sweeping vistas, Tree House suites, and a variety of rooms and suites located in the main Lodge. Resort amenities include the championship-caliber Highland Course, a full-service wellbeing retreat with an indoor pool and hot tub, state-of-the-art fitness center, theater, game room, a fully equipped observatory and an on-site astronomy team, an exceptional culinary program with five distinct farm-to-table experiences, and thrill-seeking outdoor adventure programming ranging from horseback riding to fly-fishing and beyond. 

For more information, please visit auberge.com/primland 

Follow The Lodge at Primland on Facebook and Instagram @PrimlandAuberge

Job Description

Step into the enchanting role of a Turndown Attendant, where your attention to detail transforms guest rooms into serene retreats for a restful night's sleep. With a touch of elegance, you create an inviting atmosphere, ensuring that every night becomes a luxurious experience for our valued guests.

• Prepare and set up guest rooms in the evening, providing a welcoming and aesthetically pleasing environment for guests to return to.
• Dim the lights, close curtains, and turn down beds to create a serene and comfortable atmosphere.
• Replace used towels and amenities, ensuring that guests have everything they need for a restful night.
• Perform a final check for cleanliness and orderliness in the guest room, addressing any issues or discrepancies.
• Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service.

Qualifications

• One-year Housekeeping or Turndown experience 
• Able to read and write in English
• Able to work a flexible schedule, including weekends and holidays, according to department needs.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge.

Primland Ltd is an Equal Opportunity Employer, M/F/D/V. Primland Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Primland Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.