Production Supervisor

Job Summary: The Production Supervisor for bakery, dough room, Crumble, and cookie butter will oversee all of the production and processing operations during his/her assigned shift.  As a Production Supervisor you are responsible for the Safety of your employees, excellent Quality of your product, and the realization of these targets in an efficient, productive way.

Key Responsibilities

• Lead and coach approximately 20 operators on your assigned shift
• Confirm that all packaging equipment and other machines in the assigned areas are functional
• Ensure that processing equipment in bakery, dough room, Crumble, and cookie butter rooms is functional
• Ensure that materials and supplies are in a positive flow
• Ensure that the Crumble, cookie butter, bakery, and dough room facilities, raw ingredients, and finished products adhere to Quality and Safety Standards

Work Schedule

Production supervisors at Plant Mebane must be willing to work 12-hours per day on the our normal 2-2-3 shift regime and be available for overtime as-needed. This supervisor position will be on nightshift on a full-time basis. Weekend work is required when the weekend days fall onto the assigned shift schedule.  Occasional travel may be necessary.  A 10% shift premium is applied for all nightshift assignments.

Responsibilities

• Actively guide your team to follow standard work and standard operating procedures to guarantee quality, safety, and performance
• Oversee production activity in all assigned areas
• Oversee processing activity in bakery, Crumble, cookie butter, and doughroom during the assigned shift
• Supervise the team and follow up on the daily work output in the bakery, doughroom, Crumble, and cookie butter areas
• Ensure that daily KPIs of safety, quality, scrap, and production are met/exceeded 
• Organize a smooth start-up and changeover to a new shift by actively engaging with supervisor of previous shift and maintenance technicians to ensure your team is aware of operational status and open technical and quality issues
• Build a strong relationship with the technical department and the tech(s) allocated to your shift
• Adjust schedule and work assignments to account for unforeseen absences and tardies; coordinate rotation of team members during the shift, both to satisfy production needs and to promote cross-training
• Create training plans for new operators and monitor the quality of training delivered
• Monitor for proper operation of the production and processing equipment in the assigned areas and intervene when necessary to train, retrain, and coach team member performance
• Evaluate operational and technical deficiencies that impact uptime; resolve issues when possible and escalate when quality issues or non-conformities arise.  Guide leads and operators in performing small technical interventions upon malfunction.
• Confirm that inspection tasks and registration are performed according to instruction
• Signal and register technical malfunctions and abnormalities of equipment, raw ingredients, finished product, and packaging material; escalate to maintenance as needed
• Report on daily shift performance and own improvement initiatives
• Exhibit TOP communication with operators in all areas and with technicians, material handlers, managers, and other team members on-shift about issues to be solved
• Lead labor-scheduling activities for your shift
• Complete reports of employee behavioral deficiencies or customer complaints

Education (degree):  Bachelors’ degree or equivalent work experience

Experience

• At least 5 years of experience leading a small to mid-size team
• Prior experience with leading and motivating a team in a production facility, ideally in an FDA-regulated environment
• Food processing and/or bakery knowledge is a plus; experience with inspections and/or quality control is helpful
• Familiarity with equipment operation and mechanical components
• Must be able to perform duties following all regulatory GMP hygiene practices
• Possess basic math skills
• Possess intermediate computer skills and ability to use Microsoft Excel and Microsoft Outlook
• Solid communication skills, both written and oral
• Experience with SAP strongly desired

Language Skills

• English, verbal and written
• Spanish a plus but not required

Personal Competencies

• Problem-solving and decision-making
• Flexibility and willingness to adjust to shifting responsibilities in a growing environment
• Strong communication and collaborative skills
• Creative and out-of-the-box thinking
• Continuous improvement mentality
• Exhibit core values of Team Spirit, Open Dialogue, and Passion